Marina Office Manager - Lead Customer Experience & Operations

Paycom - ATS; Cincinnati (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) with company match

Flexible schedule

Casual, comfortable uniform

Growth opportunities

Job summary

Morningstar Marinas in Cincinnati, OH is seeking an experienced Office Manager to lead administrative operations at our waterfront marina. You will supervise day-to-day office functions, deliver high-quality customer service, and support sales and marketing initiatives.

The role requires strong organizational skills, independence, and prior administrative management experience. Associates degree or equivalent, proficiency with Microsoft Office, and a professional appearance are expected.

Qualifications

• Independence and strong execution skills.
• Proven administrative management experience.
• Associates degree or equivalent experience.
• Proficiency with Microsoft Office Suite and email.

Responsibilities

• Report directly to the Marina General Manager.
• Provide high-level customer service at all times.
• Provide top-notch sales expertise for customers.
• Drive marina success and performance results.
• Handle all office administration including accounts payable and receivable.
• Execute sales and marketing initiatives.
• Maintain operation, service and appearance, continually improving.
• Enforce safety and company policies.
• Maintain professional appearance and uniform compliance.
• Utilize company software as instructed.
• Maintain positive relationships with customers, peers and supervisors.
• Learn about the marina business and boating lifestyle.

Skills

Independence

Attention to detail

Excellence in execution

Education

Associates degree or comparable experience

Tools

Microsoft Office Suite

Job description

Morningstar Marinas in Cincinnati, OH is seeking an experienced Office Manager to lead administrative operations at our waterfront marina. You will supervise day-to-day office functions, deliver high-quality customer service, and support sales and marketing initiatives.

The role requires strong organizational skills, independence, and prior administrative management experience. Associates degree or equivalent, proficiency with Microsoft Office, and a professional appearance are expected.