Marina Office Manager

Paycom - ATS; Cincinnati (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) with company match

Flexible schedule

Casual, comfortable uniform

Growth opportunities

Job summary

Morningstar Marinas in Cincinnati, OH is seeking an experienced Office Manager to lead administrative operations at our waterfront marina. You will supervise day-to-day office functions, deliver high-quality customer service, and support sales and marketing initiatives.

The role requires strong organizational skills, independence, and prior administrative management experience. Associates degree or equivalent, proficiency with Microsoft Office, and a professional appearance are expected.

Qualifications

• Independence and strong execution skills.
• Proven administrative management experience.
• Associates degree or equivalent experience.
• Proficiency with Microsoft Office Suite and email.

Responsibilities

• Report directly to the Marina General Manager.
• Provide high-level customer service at all times.
• Provide top-notch sales expertise for customers.
• Drive marina success and performance results.
• Handle all office administration including accounts payable and receivable.
• Execute sales and marketing initiatives.
• Maintain operation, service and appearance, continually improving.
• Enforce safety and company policies.
• Maintain professional appearance and uniform compliance.
• Utilize company software as instructed.
• Maintain positive relationships with customers, peers and supervisors.
• Learn about the marina business and boating lifestyle.

Skills

Independence

Attention to detail

Excellence in execution

Education

Associates degree or comparable experience

Tools

Microsoft Office Suite

Job description

Job Details: Level: Experienced, Job Location: Cincinnati, OH 45226, Position Type: Full Time, Job Category: Marinas, Come work in a beautiful setting right on the water! Do you love to work with people? Do you have a positive, uplifting demeanor that is infectious to those around you? Do you like to work with your hands, both indoors and out, with a motivated team of outstanding co-workers?

If that sounds like you, we’d love for you to join us!

Who We Are:

At Morningstar Marinas, we love what we do and we hope it shows. We’ve created a community of boaters who come together to enjoy life on the water, and our role is to provide best-in-class services and amenities designed to make it happen. With coastal locations in VA, SC, GA, FL,river location in OH, and inland lake locations in NC, we strive for our customer experiences to be as jaw-dropping as our settings.

As part of our team, you’ll benefit from training programs and development opportunities, an industry-leading suite of benefits, a workplace view that’s hard to beat in the opposite of a desk job, and much more. We believe our greatest investments are our people and we’d love to invest in you.

Who We’re Looking For:

An Office Manager for Morningstar Marina: a people-person who holds their team and their marina to exceptional standards, leading with empathy, efficiency, and an eagle's eye for detail. We are looking for a candidate that exceeds in execution, making sure every member of the team is operating on the same level and toward the same goal: a superior customer experience.

What You’ll Do:

• Report directly to the Marina General Manager
• Provide high-level customer service at all times; anticipating customer service needs and providing prompt courteous assistance.
• Provide top-notch sales expertise for potential, incoming and existing customers.
• Drive marina success and impact performance results
• Handle all aspects of office administration, including accounts payable and receivable, customer service management, and other duties as assigned.
• Execute sales and marketing initiatives and impact the community as the face of the marina.
• Take pride in our operation, service, and appearance, constantly looking for and acting on ways we can be better.
• Enforce safety, adhering to all policies and regulatory standards as well as Morningstar guidelines.
• Maintain a professional appearance and adhere to the company's uniform policy.
• Utilize company software as instructed.
• Ability to maintain positive, professional relationships and interactions with customers, peers, and supervisors.
• Willingness to learn about the marina business and the boating lifestyle.

Benefits:

• Medical, dental & vision
• 401(k) with company match
• Flexible schedule
• Casual, comfortable uniform
• Growth opportunities in an established organization

Morningstar Marinas is an equal opportunity employer.

Qualifications: What You Need:

• Independence & intuition; excellence in execution
• Strong prior administrative management experience
• Associates degree or comparable experience
• Company savvy (Microsoft Office Suite, email, etc.)
• Impeccable organization skills and the highest degree of attention to detail