Marina Guest Services Supervisor - Rentals & Sales

Suntex Marina Investors, LLC; Frisco (TX); Sur place; USD 27 000 - 39 000; Plein temps

Résumé du poste

Suntex Marinas in Frisco, TX is seeking a Guest Services Supervisor to lead and inspire the guest services team, drive sales and rentals, manage cash and inventory, and uphold world-class customer service standards. This role will coordinate front-line operations across multiple marina services to deliver an exceptional guest experience.

The position requires excellent interpersonal and communication skills, strong organizational abilities, and proficiency in Microsoft Office.

Qualifications

• Bachelor’s degree preferred.
• Excellent interpersonal and outstanding communication skills.
• Very organized and detail oriented.
• Proficient in Microsoft Office products.

Responsabilités

• Direct the Guest Services team operations under the supervision of the General Manager or the Guest Services Manager, ensuring the team provides world class customer service.
• Facilitate training for the Guest Services teams so they can successfully promote sales, rentals and understand Suntex Marinas’ expectations.
• Ensure marina customers are satisfied with services provided.
• Ensure that our rental fleet and watersport equipment are clean, in perfect working order, giving our guests the best experience on the water.

Connaissances

Interpersonal skills

Communication skills

Organizational skills

Formation

Bachelor’s degree preferred

Outils

Microsoft Office

Description du poste

Suntex Marinas in Frisco, TX is seeking a Guest Services Supervisor to lead and inspire the guest services team, drive sales and rentals, manage cash and inventory, and uphold world-class customer service standards. This role will coordinate front-line operations across multiple marina services to deliver an exceptional guest experience.

The position requires excellent interpersonal and communication skills, strong organizational abilities, and proficiency in Microsoft Office.