Marina Guest Services Supervisor - Lead Sales, Rentals & Service

Suntex Marina Investors, Llc; Garland (TX); On-site; USD 25,000 - 26,000; Full time

Job summary

Suntex Marina Investors, Llc in Garland, TX seeks a Guest Services Supervisor to lead the Front Office/Store team, drive sales and rentals, and elevate guest experiences on the marina property.

You will mentor staff, ensure world class customer service, manage cash handling and inventory, and coordinate with the General Manager to meet Suntex Marinas standards while maintaining a fun, welcoming environment for boaters and visitors.

Qualifications

• Bachelor’s degree preferred.
• Excellent interpersonal and outstanding communication skills.
• Very organized and detail oriented.
• Proficient in Microsoft Office.

Responsibilities

• Direct the Guest Services team operations under the General Manager or Guest Services Manager, ensuring world class service.
• Train the Guest Services team to promote sales, rentals and meet Suntex Marinas' service standards.
• Ensure marina customers are satisfied with services provided.
• Maintain clean rental fleet and watersport equipment for the best guest experience.

Skills

Interpersonal skills

Communication skills

Organization / detail-oriented

Education

Bachelor’s Degree preferred

Tools

Microsoft Office

Job description

Suntex Marina Investors, Llc in Garland, TX seeks a Guest Services Supervisor to lead the Front Office/Store team, drive sales and rentals, and elevate guest experiences on the marina property.

You will mentor staff, ensure world class customer service, manage cash handling and inventory, and coordinate with the General Manager to meet Suntex Marinas standards while maintaining a fun, welcoming environment for boaters and visitors.