Marina Guest Services Lead

Suntex Marinas; Portsmouth (VA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

401K with employer match

Professional development

Job summary

Suntex Marinas in Portsmouth, VA is seeking a Guest Services Supervisor to lead the front office and store teams, drive sales and rentals, and uphold world-class customer service standards aboard our marina properties.

You will train staff, ensure customer satisfaction, manage fleet cleanliness and safety, and coordinate with the General Manager. Bachelor’s degree preferred; strong communication and organizational skills required.

Qualifications

• Bachelor’s Degree preferred.
• Excellent interpersonal and communication skills.
• Very organized and detail oriented.
• Proficient in Microsoft Office products.

Responsibilities

• Direct and support the Guest Services team to ensure world class service.
• Provide training to promote sales, rentals, and services.
• Ensure marina customers are satisfied with services.
• Maintain clean, well-functioning rental fleet and water sports equipment.

Skills

Interpersonal skills

Communication

Detail oriented

Education

Bachelor’s Degree preferred

Tools

Microsoft Office

Job description

Suntex Marinas in Portsmouth, VA is seeking a Guest Services Supervisor to lead the front office and store teams, drive sales and rentals, and uphold world-class customer service standards aboard our marina properties.

You will train staff, ensure customer satisfaction, manage fleet cleanliness and safety, and coordinate with the General Manager. Bachelor’s degree preferred; strong communication and organizational skills required.