Marina Guest Services & Dockhand

HILTON GARDEN INN MIAMI DOLPHIN MALL; Miami (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Integra Marinas is seeking a Marina Service Associate/Dockhand to deliver exceptional guest service to boaters. You will greet guests, assist with docking, and help with marina operations while following safety procedures.

Ideal candidates have customer service experience and an interest in boating. The role involves outdoor work, occasional weekends, and a team-based environment at our Miami-area marinas.

Qualifications

• Must be at least 16 years old.
• Customer service experience required (6 months+).
• High school diploma or GED preferred but not required.

Responsibilities

• Greet guests and boaters with a professional, friendly demeanor.
• Direct arriving boaters to designated slips and assist with docking procedures.
• Explain marina rates to transient guests and process payments via POS.
• Deliver messages, items and guest amenities as requested by management.
• Maintain clean and safe dock, lobby, restrooms, and outdoor areas.

Skills

Verbal communication

Interpersonal skills

Customer service

Attention to detail

Stress management

MS Office

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Integra Marinas is seeking a Marina Service Associate/Dockhand to deliver exceptional guest service to boaters. You will greet guests, assist with docking, and help with marina operations while following safety procedures.

Ideal candidates have customer service experience and an interest in boating. The role involves outdoor work, occasional weekends, and a team-based environment at our Miami-area marinas.