Marina Concierge & Dockhand — Guest Service Pro

Integra Marinas; Key West (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Integra Marinas is seeking a Marina Service Associate/Dockhand in Key West. The role focuses on delivering friendly guest service, assisting boaters with docking, and guiding them to slips while ensuring safety and efficiency across marina operations.

You will interact with guests, handle rates for transient stays, and help with information about marina amenities and local attractions. The position requires a customer-service mindset and teamwork in a busy outdoor environment.

Qualifications

• Excellent verbal communication skills.
• Excellent interpersonal and guest service skills.
• Attention to detail.
• Ability to perform in a high-paced environment.
• Experience in customer service preferred.

Responsibilities

• Greet guests/boat owners with a professional, friendly demeanor.
• Direct arriving boaters to slips and assist in docking procedures.
• Explain marina rates to transient guests and process payments.
• Assist guests with information about marina amenities and local attractions.
• Maintain cleanliness and safety in dock, lobby and outdoor areas.
• Report accidents and safety concerns to supervisor.
• Operate equipment safely within training and guidelines.

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Integra Marinas is seeking a Marina Service Associate/Dockhand in Key West. The role focuses on delivering friendly guest service, assisting boaters with docking, and guiding them to slips while ensuring safety and efficiency across marina operations.

You will interact with guests, handle rates for transient stays, and help with information about marina amenities and local attractions. The position requires a customer-service mindset and teamwork in a busy outdoor environment.