Marina Dockhand: Guest Service & Operations

Suntex Marinas; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

Suntex Marinas is seeking a Dockhand to greet guests at the marina and support the Dockmaster in daily operations. You will assist guests with boating needs, help keep docks and facilities clean and safe, and work as part of a friendly team committed to exceptional guest experiences.

The Dockhand role emphasizes customer service, a positive attitude, and safety awareness. You may be asked to assist with pump outs, waste disposal, and general facility sanitation, while ensuring compliance with

Qualifications

• Ability to collaborate effectively with internal and external customers.
• Some knowledge of marina operations or willingness to be trained.
• Proven ability to interface with customers positively and successfully.
• Ability to work independently to achieve goals and targets.

Responsibilities

• Assist customers with boating needs per the direction of the Dockmaster including but not limited to securing boats to docks, black water pump out, waste disposal, and general facility sanitation
• Carry out routine cleaning duties that meet established quality standards for all marina related operations; ensures the recognized standards are maintained and that quality, and delivery commitments are met
• Comply with all OSHA and environmental regulations, adhering to all site rules, processes, policies, and expectations, including proper wear of PPE as required for a specified task or work area
• Exhibit a friendly, professional working relationship with coworkers, members, guests and vendors

Skills

Customer collaboration

Marina operations knowledge

Customer interfacing

Independent work

Job description

Suntex Marinas is seeking a Dockhand to greet guests at the marina and support the Dockmaster in daily operations. You will assist guests with boating needs, help keep docks and facilities clean and safe, and work as part of a friendly team committed to exceptional guest experiences.

The Dockhand role emphasizes customer service, a positive attitude, and safety awareness. You may be asked to assist with pump outs, waste disposal, and general facility sanitation, while ensuring compliance with