Marina Guest Experience Specialist

Integra Marinas; Florida; On-site; USD 27,000 - 36,000; Full time

Job summary

Integra Marinas is seeking a Marina Service Associate/Dockhand to deliver friendly, professional guest service at our full-service marina. You will greet boaters, guide dock operations, assist docking, tie lines, connect power, and troubleshoot electrical issues while maintaining safety and cleanliness across docks and common areas.

The role requires a positive attitude, flexibility for weekend shifts, and basic MS Office skills, with preference for those familiar with boating terms and marina

Qualifications

• Must be at least 16 years old.
• High school diploma or GED preferred.
• Customer service experience of 6 months or more.
• Marina operations experience preferred.
• Knowledge of boating terms desirable.

Responsibilities

• Greet guests/boat operators professionally and maintain a friendly demeanor.
• Direct arriving boaters to slips and assist in docking procedures.
• Assist with tying lines and securing boats to docks.
• Connect vessels to power pedestals and troubleshoot electrical issues.
• Provide marina information and local area attractions.
• Handle guest requests, reservations, and inquiries.
• Explain rates to transient guests and process payments via POS.
• Follow safety procedures and report hazards to management.
• Maintain clean and organized dock and lobby areas.

Skills

Verbal communication

Guest service

Customer service

Attention to detail

Teamwork

MS Office

Education

High school diploma or GED

Age 16+

Job description

Integra Marinas is seeking a Marina Service Associate/Dockhand to deliver friendly, professional guest service at our full-service marina. You will greet boaters, guide dock operations, assist docking, tie lines, connect power, and troubleshoot electrical issues while maintaining safety and cleanliness across docks and common areas.

The role requires a positive attitude, flexibility for weekend shifts, and basic MS Office skills, with preference for those familiar with boating terms and marina