Marina Dockhand

TriNet Group; Marco Island (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

The Dockhand at TriNet Group supports the marina team by delivering excellent service to marina members and guests. This role involves daily dock operations and assisting boaters as needed, ensuring a safe, clean, and well-organized harbor and marina facility while providing high-quality service and enhancing the member experience.

The role requires willingness to work around water and lift up to 30 pounds.

Qualifications

• Previous customer service experience preferred.
• Ability to work around water and swim.
• Willingness to work weekends and holidays.
• Ability to lift 30 pounds.

Responsibilities

• Provide P32 members with the best experience possible.
• Greet all customers in a kind, courteous, and professional manner.
• Orient members and guests to marina facilities and respond to questions.
• Support customers with general boating needs.
• Wash, clean, and maintain vessels to keep them ready for use.
• Maintain cleanliness and readiness of vessels, docks, and equipment.
• Clean and maintain restrooms, docks, walkways, grounds and areas designated by management.
• Ensure docks and equipment are operational at all times.
• Comply with OSHA and environmental regulations and site rules.
• Perform other duties as assigned by the Manager.

Skills

Customer service

Communication

Safety

Overtime

Weekend availability

Job description

The Dockhand supports the marina team by delivering excellent service to marina members and guests. This role involves a wide range of responsibilities, including daily dock operations and assistingboaters as needed. The Dockhand helpsmaintaina safe, clean, and well-organized harbor and marina facility while consistently providing high-quality customer service and enhancing the overall member experience.

RESPONSIBILITIES

Responsibilities may include, but are not limited to:

Provide P32 members with the best experience possible

Greet all customers in a manner that reflects a kind, courteous, and professional character

Assistin orienting members and guests to the marina, facilities, and respond to commonly asked questions

Support customers with general boating needs

Wash, clean, andmaintainvessels to ensure they are presentable, safe, and ready for use

Maintain the cleanliness and readiness of vessels, docks, and marina equipment

Clean andmaintainrestrooms, docks, walkways, grounds, and other areas asdesignatedby management

Ensure docks and equipmentare operational at all times

Comply withOSHA regulations, environmental regulations, and adhere to all site rules and expectations

Perform other duties as assigned by the Manager

Technical and Physical Requirements

Ability to work safely around thewater

Must be able toswim

Ability to lift 30pounds

Previouscustomer service experiencepreferred

Minimum Soft Skills Qualifications

Eagerness to engage in a growing, fast paced, and industry-leadingcompany

Consistently treats others with dignity andrespect

Genuinely serves others with humility and a positiveattitude

Always communicates effectively and courteously with fellow teammates andmembers

Continuously follows policies and procedures while seeking out new and better ways of accomplishingduties

Gladly provides responsive, andhigh levelof service to our teammates andmembers

Availability to work overtime whenrequired

Ability to work weekends and holidays

The company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.