Marina Dock Operations Lead & Guest Services

Suntex-Marina-Investors,-LLC; Port Laudania (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

Suntex Marinas in Dania Beach, FL, is seeking a Dockmaster to be the first point of contact for vessels arriving at Harbour Towne. You will lead dockhands, coordinate with vessel captains, manage reservations, and oversee safety, fuel operations, and guest services in a luxury marina setting.

The role requires strong leadership, clear communication, and hands-on maintenance oversight. You will train new team members, ensure berthing areas are clean and secure, and respond to weather events to

Qualifications

• Broad knowledge of marina operations and boat handling.
• Ability to manage and motivate staff.
• Positive attitude and ability to relate to customers in a luxury environment.
• Understanding marina documentation such as agreements, contracts, terms and conditions, marina regulations.

Responsibilities

• Sets and provides the highest level of customer/guest services and expedites any and all requests from vessels.
• Schedules and manages all dockhands in marina duties such as securing boats, fueling, pump outs, connecting and monitoring utility services, and waste disposal.
• Performs daily inspection of the docks and schedules maintenance to maintain safety and cleanliness standards.
• Routinely operates motor and water vehicles and other mechanized equipment.

Skills

Customer service

Staff motivation

Communication

Marina operations knowledge

Job description

Suntex Marinas in Dania Beach, FL, is seeking a Dockmaster to be the first point of contact for vessels arriving at Harbour Towne. You will lead dockhands, coordinate with vessel captains, manage reservations, and oversee safety, fuel operations, and guest services in a luxury marina setting.

The role requires strong leadership, clear communication, and hands-on maintenance oversight. You will train new team members, ensure berthing areas are clean and secure, and respond to weather events to