Marina Dockmaster & Guest Services Leader

Suntex Marinas; Town of Florida (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

Suntex Marinas in New York seeks a Dockmaster to lead marina operations, supervise dockhands, coordinate vessel arrivals, fuel services, safety, and guest experiences in a luxury environment.

You will train new team members, manage security during inclement weather, perform routine dock inspections, and ensure the docks are clean, safe, and well maintained. Strong leadership and communication are essential.

Qualifications

• Knowledge of marina operations, boat lifting, handling, towing, and equipment maintenance.
• Ability to manage and motivate staff.
• Positive attitude with ability to communicate and relate to customers in a luxury environment.
• Understanding of marina documentation and ability to analyze agreements, contracts, terms and conditions, marina regulations.

Responsibilities

• Sets and provides the highest level of customer/guest services and expedites any and all requests from vessels.
• Schedules and manages all dockhands in marina related duties such as securing boats, fuel, black water pump outs, connecting and monitoring utility services, and waste disposal. Leads the dockhands by example.
• Performs daily inspection of the docks, works with maintenance manager in scheduling general repair and maintenance of the docks in order to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair or replacement.
• Routinely operates, motor and water vehicles and other various mechanized equipment

Skills

Marina operations

Boat handling

Team leadership

Equipment maintenance

Job description

Suntex Marinas in New York seeks a Dockmaster to lead marina operations, supervise dockhands, coordinate vessel arrivals, fuel services, safety, and guest experiences in a luxury environment.

You will train new team members, manage security during inclement weather, perform routine dock inspections, and ensure the docks are clean, safe, and well maintained. Strong leadership and communication are essential.