Marina Dock Operations & Guest Concierge

Brunswick Corporation; Tarpon Springs (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k match

Wellbeing program

Product purchase discounts

Job summary

Brunswick Corporation, including Freedom Boat Club, seeks friendly dock staff to greet members, manage check-in/out, and provide basic vessel guidance on weekdays, weekends, and holidays. This full-time role emphasizes safety, courtesy, and hands-on support in a marina environment.

Prior experience with boats is preferred; candidates must pass a background check and drug screen, hold a valid driver's license, and be at least 18. Compensation includes benefits and 401k options.

Qualifications

• Pass a background check and drug screen.
• Valid driver’s license and good driving record.
• High school diploma.
• At least 18 years of age.
• Strong communication and customer service skills.
• Ability to maintain a calm, positive attitude during periods of high activity.
• Positive, cooperative attitude with the capability of working unsupervised.
• Ability to read and manipulate handheld tablets.
• Adhere to all safety policies.

Responsibilities

• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests’ service needs.
• Thank guests with genuine appreciation.
• Make and answer telephone calls using appropriate etiquette.
• Manage the check-in and check-out process using a handheld tablet.
• Perform equipment checks to make sure all necessary equipment is functional and on board.
• Clean and maintain vessels and Club location according to company standards.
• Daily clerical work to prepare reservation system, fuel logs, and weather reports.
• Familiarize yourself with local waters in order to provide basic guidance to members.
• Speak with others using clear and professional language.
• Ensure uniform and personal appearance are clean and professional.
• Follow all company policies and procedures.
• Maintain confidentiality of proprietary information.

Skills

Communication

Customer service

Independence

Handheld tablets

Education

High school diploma

Tools

Handheld tablets

Job description

Brunswick Corporation, including Freedom Boat Club, seeks friendly dock staff to greet members, manage check-in/out, and provide basic vessel guidance on weekdays, weekends, and holidays. This full-time role emphasizes safety, courtesy, and hands-on support in a marina environment.

Prior experience with boats is preferred; candidates must pass a background check and drug screen, hold a valid driver's license, and be at least 18. Compensation includes benefits and 401k options.