Marina Dock Guest Services Attendant

Freedom Boat Club LLC

Florida

On-site

USD 18,000 - 25,000

Part time

6 days ago
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Benefits offered by this job

401k (up to 4% match)
Wellbeing program
Product purchase discounts

Job summary

Brunswick Corporation, through Freedom Boat Club, is seeking friendly dock staff to greet members and assist on the docks. The role is part-time and requires weekday, weekend, and holiday availability. Responsibilities include check-in/out on a handheld tablet, vessel checks, and basic weather reporting.

The position emphasizes guest service, safety, and professional conduct, with training provided. Dress and attitude should reflect a clean, customer-focused image near the water.

Qualifications

  • Strong customer service and communication skills.
  • Ability to stay calm and positive during busy times.
  • Must be at least 18 years old and have a valid driver's license.
  • Experience with handheld tablets is a plus.

Responsibilities

  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests’ service needs.
  • Thank guests with genuine appreciation.
  • Make and answer telephone calls using appropriate etiquette.
  • Manage check-in and check-out with handheld tablet.
  • Perform equipment checks to ensure functionality.
  • Clean and maintain vessels and Club location to standard.
  • Prepare reservation system, fuel logs, and weather reports.
  • Familiarize yourself with local waters to guide members.
  • Maintain professional language and appearance.
  • Follow all safety policies and confidentiality rules.
  • Perform other duties as assigned by supervisors.

Skills

Customer service
Communication
Calm under pressure
Team player
Basic computer skills

Education

High School Diploma

Tools

Handheld tablet

Job description

Brunswick Corporation, through Freedom Boat Club, is seeking friendly dock staff to greet members and assist on the docks. The role is part-time and requires weekday, weekend, and holiday availability. Responsibilities include check-in/out on a handheld tablet, vessel checks, and basic weather reporting.

The position emphasizes guest service, safety, and professional conduct, with training provided. Dress and attitude should reflect a clean, customer-focused image near the water.

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