Marina Dock Concierge & Guest Services

Brunswick; Clearwater (FL); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

401k

Wellbeing program

Discounts on products

Boat club access

Job summary

Brunswick's Freedom Boat Club in Clearwater, FL is seeking friendly dock staff for a part-time role. You will greet members, assist with check-in/out, perform equipment checks, and help with reservations and weather reports. The job is outdoors and requires weekday, weekend, and holiday availability with a customer-focused, safety-conscious approach near water.

Join a team that values service, professionalism, and teamwork while enjoying benefits and opportunities within a global marine leader.

Qualifications

• Pass a background check and drug screen.
• Valid driver’s license and clean driving record.
• High school diploma and at least 18 years old.
• Strong communication and customer service skills.
• Calm, positive attitude during busy periods.
• Ability to read and operate handheld tablets.
• Adhere to all safety policies.

Responsibilities

• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests’ service needs.
• Thank guests with genuine appreciation.
• Make and answer telephone calls using appropriate etiquette.
• Manage the check-in and check-out process using a handheld tablet.
• Perform equipment checks to ensure functionality on board.
• Clean and maintain vessels and Club location according to standards.
• Daily clerical work to prepare reservations, fuel logs, and weather reports.
• Familiarize yourself with local waters to provide basic guidance.
• Speak with others using clear and professional language.
• Ensure uniform and personal appearance are clean and professional.
• Follow all company policies and procedures.
• Maintain confidentiality of proprietary information.

Skills

Customer service

Communication

Calm under pressure

Tablet literacy

Safety compliance

Teamwork

Education

High school diploma

Tools

Handheld tablets

Job description

Brunswick's Freedom Boat Club in Clearwater, FL is seeking friendly dock staff for a part-time role. You will greet members, assist with check-in/out, perform equipment checks, and help with reservations and weather reports. The job is outdoors and requires weekday, weekend, and holiday availability with a customer-focused, safety-conscious approach near water.

Join a team that values service, professionalism, and teamwork while enjoying benefits and opportunities within a global marine leader.