MarCom Operations Lead: Drive Smart Campaign Workflows

Easter Seals Southern California, Inc.; Redondo Beach, Gardena (CA, CA); On-site; USD 85,000 - 100,000; Full time

Job summary

Easterseals Southern California is seeking a Marketing Communication Operations Manager to build and manage the systems, processes, and tools that enable efficient marketing communications execution across the organization. You will ensure work is prioritized, visible, and aligned with strategic goals, driving improvements in workflow management, resource allocation, and performance tracking.

You will lead governance, prioritization, and coordination across Marcom teams, with responsibility for

Qualifications

• Bachelor’s degree or equivalent training or relevant experience is preferred.
• Minimum six (6) years of experience in Marcom Operations or Project Management is required.
• Experience with marketing tools and project management platforms, specifically Smartsheet.
• Experience in nonprofit or mission-driven organizations preferred.
• Experience with creative production workflows (design, video, content) preferred.

Responsibilities

• Establishes governance processes aligning Marcom work with priorities.
• Defines prioritization frameworks to guide decisions.
• Partners with leadership to evaluate tradeoffs and capacity.
• Develops standardized workflows for marketing projects.
• Develops Smartsheet dashboards and leadership reporting.
• Manages marketing technology platforms and tools.

Skills

Operational excellence

Process design

Problem solving

Analytical thinking

Stakeholder management

Organizational skills

Communication skills

Microsoft Office

Privacy/compliance

Multitasking

Education

Bachelor’s degree or equivalent training or relevant experience

Tools

Smartsheet

Microsoft Office

Job description

Easterseals Southern California is seeking a Marketing Communication Operations Manager to build and manage the systems, processes, and tools that enable efficient marketing communications execution across the organization. You will ensure work is prioritized, visible, and aligned with strategic goals, driving improvements in workflow management, resource allocation, and performance tracking.

You will lead governance, prioritization, and coordination across Marcom teams, with responsibility for