MarComm Program Lead: Systems, Planning & Delivery

Included-Health; United States; Remote; USD 100,000 - 131,000; Full time

Benefits offered by this job

Remote-first culture

401(k) savings plan through Fidelity

Comprehensive medical, vision, and dai

Paid Time Off and Discretionary Time

12 weeks Paid Parental leave

Fertility coverage and paid leave for

Work-From-Home reimbursement

Salary range discussed during hiring

Job summary

Included Health is seeking a Marcomm Program Manager to streamline intake, align cross-functional work, and drive visibility into marketing initiatives. You will partner with Corporate Communications, Client Marketing, Creative, and Content to keep campaigns on schedule and within scope.

You will lead process improvements, maintain project plans in Asana, and deliver concise leadership updates. The role emphasizes transformation, collaboration, and fostering a culture of learning within a

Qualifications

• 3–5 years in program management, marketing operations, or a traffic/production coordination role.
• Experience building or improving intake and workflow systems in a fast-moving, matrixed organization.
• Proficiency with Asana or a comparable project-management platform; comfortable configuring projects, templates, and dashboards.
• Strong organizational skills and a systems-oriented mindset.
• Excellent written and verbal communication, with ability to synthesize complex workstreams into executive-ready status updates.
• Experience facilitating cross-functional coordination across multiple teams and stakeholders.
• Ability to manage competing priorities and push back constructively when timelines are unclear.
• Comfort operating in an environment undergoing process and tooling transformation.

Responsibilities

• Own and operate marcomm intake process — creating a single point of entry for all new project requests across corporate marketing, client marketing, brand, and content.
• Plug into and reinforce Growth team's operating rhythms and reporting structures to create consistent visibility into active work, dependencies, and capacity.
• Develop and manage integrated project plans, timelines, and delivery schedules in Asana, keeping workstreams current.
• Produce clear status reporting for marketing leadership, replacing fragmented updates with structured, repeatable progress reports.
• Serve as the connective tissue across marcomm teams to track cross-functional dependencies and hand-offs.
• Identify risks, resource conflicts, and scope creep; elevate with recommended resolutions to the VP or senior marketers.
• Support program prioritization by maintaining a shared view of the team's portfolio and flagging capacity constraints.
• Contribute to lightweight, scalable SOPs and workflow documentation to reduce tribal knowledge.
• Partner with senior marketers on campaign scoping to ensure realistic timelines and aligned resources.
• Drive adoption of Asana and shared PM practices across the marcomm team.
• Spearhead technology transformation initiatives by translating FY27 milestones into actionable execution plans with Growth and Tech partners.
• Foster team culture, engagement, and continuous learning through consistent touchpoints.

Skills

Program management

Marketing operations

Cross-functional coordination

Communication skills

Tools

Asana

Job description

Included Health is seeking a Marcomm Program Manager to streamline intake, align cross-functional work, and drive visibility into marketing initiatives. You will partner with Corporate Communications, Client Marketing, Creative, and Content to keep campaigns on schedule and within scope.

You will lead process improvements, maintain project plans in Asana, and deliver concise leadership updates. The role emphasizes transformation, collaboration, and fostering a culture of learning within a