Manufacturing Support Engineer — Customer Liaison

Bartech Staffing; Flint (MI); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Impellam Group, through its brands, seeks a skilled liaison between the plant and manufacturing operations on the 2nd shift in Flint, MI. The candidate will be highly organized with superior communication, interfacing with customers and serving as the bridge between production and engineering.

You will re-verify parts, analyze non-conformances, coordinate containment, input data into IRS, support teams, write weekly reports, and nurture customer relationships to protect and grow business.

Formación

• 6-10 years of related work experience.
• Wire harness experience required.
• Training in computer applications.

Responsabilidades

• Re-verify parts within the computer system
• Perform first level analysis of non-conformances
• Verify all suspect product and maintain product test equipment
• Expedite non-conforming material same day
• Input data into Incident Reporting System (IRS)
• Provide technical support and system understanding
• Conduct and coordinate initial 24 hour containment activities
• Coordinate additional containment where required
• Serve as an integral part of response teams
• Write weekly trip reports
• Monitor and negotiate customer return Parts Per Million (PPM) rates
• Provide and coordinate special event activities
• Develop customer relationships to improve product and maintain or increase business

Conocimientos

Communication skills

Organizational skills

Customer engagement

Educación

Training in computer applications

Herramientas

Excel

Word

Email

Descripción del empleo

Impellam Group, through its brands, seeks a skilled liaison between the plant and manufacturing operations on the 2nd shift in Flint, MI. The candidate will be highly organized with superior communication, interfacing with customers and serving as the bridge between production and engineering.

You will re-verify parts, analyze non-conformances, coordinate containment, input data into IRS, support teams, write weekly reports, and nurture customer relationships to protect and grow business.