Manufacturing Solutions Architect

Tulip Interfaces; Somerville (MA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Equity

Unlimited vacation

Flexible schedule

Fitness subsidies

Dog-friendly office

Parental leave

Commuter benefits

Job summary

Tulip is hiring in Somerville, MA for a customer-facing role focused on manufacturing operations technology. You will lead enterprise projects, architect solutions, and guide integrations of Tulip products with MES/ERP systems.

This position emphasizes collaboration with customers, partners, and internal teams to deliver high-quality outcomes. We value hands-on shop floor experience, Lean/continuous improvement leadership, and strong communication skills.

Qualifications

• 3-5+ years in manufacturing, operations technology, or a related field with demonstrated customer-facing project leadership.
• Experience with Operations Technology including MES/ERP; architecture and implementation experience is a strong plus.
• Experience in system and device integration in the manufacturing industry.
• Proven track record leading Lean Manufacturing or continuous improvement initiatives; ability to walk a shop floor and identify opportunities.
• Strong project management, organization, and communication skills — written and verbal — with experience managing enterprise-level engagements.
• 25% travel expected within North America.
• BS in Engineering or similar field.

Responsibilities

• Partner with customers to understand operational challenges, goals, and success criteria — supporting solution architecture for processes.
• Work with customers and partners to develop, configure, and implement Tulip solutions.
• Support delivery of enterprise-level customer projects from kickoff through delivery, ensuring on-time, high-quality outcomes.
• Build and maintain trusted relationships across customer organizations, from shop floor to C-suite.
• Provide ongoing technical support to customers, diagnosing issues and driving resolution with urgency and care.
• Leverage knowledge of OT/IT systems (MES, ERP, device integration) to guide customers through implementation decisions.
• Serve as a voice of the customer internally — surfacing insights to Product and Engineering teams.
• Contribute to development and improvement of internal processes, playbooks, and delivery frameworks.

Skills

Customer-facing leadership

Operations Technology

Lean manufacturing

Project management

Shop floor experience

Travel readiness (25% NA)

Education

BS in Engineering or similar field

Tools

MES

ERP

Device integration

Job description

Tulip is hiring in Somerville, MA for a customer-facing role focused on manufacturing operations technology. You will lead enterprise projects, architect solutions, and guide integrations of Tulip products with MES/ERP systems.

This position emphasizes collaboration with customers, partners, and internal teams to deliver high-quality outcomes. We value hands-on shop floor experience, Lean/continuous improvement leadership, and strong communication skills.