Senior Manufacturing Solutions Architect

Tulip Interfaces; Massachusetts; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Company equity

Health insurance

Dental insurance

Vision insurance

401(K)

Flexible work schedule

Unlimited vacation

Job summary

Tulip Interfaces in Somerville, MA, is hiring for a hybrid, enterprise-facing role leading manufacturing operations technology projects. You will collaborate with customers on architecture, configuration, and implementation of Tulip solutions across MES/ERP systems and device integrations.

The role requires strong project management, shop-floor insight, and the ability to drive enterprise engagements with cross-functional teams. 25% travel within North America is expected.

Qualifications

• 3‑5+ years of experience in manufacturing, operations technology, or a related field, with demonstrated customer‑facing project leadership.
• Experienced in Operations Technology, including MES, ERP, or similar systems; architecting and implementation experience is a strong plus
• Experienced in system and device integration in the manufacturing industry
• Proven track record leading Lean Manufacturing or continuous improvement initiatives; ability to walk a shop floor and identify opportunities
• Strong project management, organization, and communication skills — written and verbal — with experience managing enterprise‑level engagements
• 25% travel expected within North America
• BS in Engineering or similar field

Responsibilities

• Partner with customers to deeply understand their operational challenges, goals, and success criteria — supporting solution architecture for their specific processes
• Work side‑by‑side with customers and partners to develop, configure, and implement Tulip solutions
• Support delivery of enterprise‑level customer projects from kickoff through delivery, ensuring on‑time, high‑quality outcomes
• Build and maintain trusted relationships across customer organizations, from the shop floor to the C‑suite
• Provide ongoing technical support to customers, diagnosing issues and driving resolution with urgency and care
• Leverage knowledge of OT/IT systems (MES, ERP, device integration) to guide customers through complex implementation decisions
• Serve as a consistent voice of the customer internally — surfacing insights, patterns, and feedback to Product and Engineering teams
• Contribute to the development and improvement of internal processes, playbooks, and delivery frameworks

Skills

Manufacturing experience

Operations technology

Project leadership

Lean manufacturing

Communication skills

Travel willingness

Education

BS in Engineering or related field

Tools

MES

ERP

Device integration

Job description

Tulip Interfaces in Somerville, MA, is hiring for a hybrid, enterprise-facing role leading manufacturing operations technology projects. You will collaborate with customers on architecture, configuration, and implementation of Tulip solutions across MES/ERP systems and device integrations.

The role requires strong project management, shop-floor insight, and the ability to drive enterprise engagements with cross-functional teams. 25% travel within North America is expected.