Manufacturing Quality & Process Excellence Lead

RADIALL S.A.; Wallingford (VT); On-site; USD 85,000 - 130,000; Full time

Job summary

Radiall S.A. is seeking an Operational Quality Manager to drive quality and continuous improvement across manufacturing operations in Wallingford, VT. You will lead quality systems, ensure products meet customer specs, and collaborate with Production, Engineering, Maintenance, Supply Chain and Quality teams.

The role emphasizes root-cause analysis, CAPA investigations, and maintaining ISO 9001 compliance, with a focus on process capability, OEE, and audit readiness.

Qualifications

• Experience with root-cause analysis, CAPA, FMEA, control plans, SPC, and MSA.
• Strong communication and leadership on the shop floor and with senior leadership.
• Experience with ISO 9001 or other manufacturing quality standards.
• Experience with ERP/MRP and manufacturing quality systems.

Responsibilities

• Establish and maintain quality standards, inspection requirements, work instructions, and standard operating procedures (SOPs).
• Lead quality performance across manufacturing operations, including incoming materials, in-process production, and finished goods.
• Monitor production quality metrics, including scrap, rework, defects, first-pass yield, customer complaints, and process capability.
• Ensure manufacturing processes consistently meet customer specifications, engineering requirements, and established quality standards, establishing sampling plans based on product and process risk.
• Use root-cause analysis tools such as 5 Whys, Fishbone/Ishikawa analysis, Pareto analysis, and Failure Mode and Effects Analysis (FMEA).
• Lead corrective and preventive action (CAPA) investigations and verify the effectiveness of implemented solutions.
• Identify opportunities to improve process capability, throughput, yield, and overall equipment effectiveness (OEE).
• Prepare for and support customer, internal, and third-party quality audits ensuring timely resolutions, closure of audit findings and implementation of corrective actions.
• Provide training on quality procedures, inspection methods, problem-solving techniques, and process requirements.
• Travel: 5-10 %.

Skills

Root-cause analysis

CAPA

FMEA

Control plans

SPC

MSA

Audit readiness

Leadership

Tools

ERP/MRP systems

Quality management systems

Job description

Radiall S.A. is seeking an Operational Quality Manager to drive quality and continuous improvement across manufacturing operations in Wallingford, VT. You will lead quality systems, ensure products meet customer specs, and collaborate with Production, Engineering, Maintenance, Supply Chain and Quality teams.

The role emphasizes root-cause analysis, CAPA investigations, and maintaining ISO 9001 compliance, with a focus on process capability, OEE, and audit readiness.