Manufacturing Program Coordinator

Creation Technologies; Rochester (MN); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Bonuses

Benefits

Job summary

Creation Technologies in Rochester, MN is seeking a Program Administrator to support cross-functional teams and Program Managers in executing manufacturing programs. You will coordinate, document, and track plans, PO and RMAs, AR statements, and deliverables, ensuring on-time delivery and clear communication with customers.

You’ll work closely with engineering, production, procurement, and logistics to align schedules, manage open items, and improve processes.

Qualifications

• Must be highly organized with the ability to manage multiple tasks, deadlines, and stakeholders simultaneously.
• Attention to detail is crucial for managing documents, schedules, and tracking project data.
• Strong verbal and written English communication skills are necessary for collaborating with cross-functional teams and customers.
• Basic to intermediate proficiency with MS Office (Excel and PowerPoint).
• A general understanding of electronics manufacturing processes, terms, and technologies (e.g., PCBA) is beneficial.
• Familiarity with supply chain management, logistics, or procurement processes is an asset.

Responsibilities

• Manages and organizes program documentation, ensuring plans, purchase orders, invoices, and reports are current and accessible for stakeholders.
• Reviews and confirms customer production Purchase Orders (PO) and Return Material Authorization (RMAs), maintaining order alignment through open order reconciliation.
• Prepares and sends customer Accounts Receivable (AR) statements, reviews invoices, and resolves discrepancies.
• Coordinates and schedules meetings, ensuring cross-functional alignment among engineering, production, procurement, and customers.
• Tracks deliverables and milestones, notifying teams of deadlines and potential delays, and their impact to the customer.
• Assists in managing production schedules to ensure on-time delivery, processing, and shipment of RMAs.
• Tracks order and finished goods status, liaising with planning and logistics for accurate order placement and delivery.
• Supports shipping logistics, including handling documents, tracking shipments, and managing customs paperwork if needed.
• Acts as a customer contact point, providing updates, addressing inquiries, and escalating issues while ensuring smooth information flow.
• Prepares status reports detailing program progress, risks, and performance metrics, including financial summaries and milestone tracking.
• Maintains and drives data tracking for KPIs such as on-time delivery and cost performance, providing insights for decision-making.
• Tracks resolution of production delays or defects, ensuring follow-ups are completed to maintain program progress.
• Documents and improves internal processes to enhance manufacturing support program execution.
• Supports the program manager in resolving operational issues, tracking open items, and implementing process improvements.
• Other duties and responsibilities as assigned.

Skills

Highly organized

Attention to detail

English communication

MS Office

Electronics manufacturing knowledge

Supply chain knowledge

Education

Associate degree

Tools

Oracle ERP

Job description

Creation Technologies in Rochester, MN is seeking a Program Administrator to support cross-functional teams and Program Managers in executing manufacturing programs. You will coordinate, document, and track plans, PO and RMAs, AR statements, and deliverables, ensuring on-time delivery and clear communication with customers.

You’ll work closely with engineering, production, procurement, and logistics to align schedules, manage open items, and improve processes.