Manufacturing Process Support Specialist

Pro Staff; Warren (MI); On-site; USD 55,000 - 74,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) Retirement Savings Plan

Employee Assistance Program (EAP)

Commuter/Parking Accounts

People Perks

Health Savings Account (HSA)

AD&D Insurance

Job summary

Pro Staff in Warren, MI is seeking an Issues Management Specialist to lead issue tracking for new product launches and manufacturing operations, ensuring timely resolutions and launch readiness. The role involves coordinating with Engineering, Quality, Production, Logistics, and Supply Chain teams, with a typical 40-hour workweek and occasional overtime (travel 10-30%).

You will develop dashboards and executive reports using Excel and Power BI, monitor risks, and drive continuous improvement

Qualifications

• Bachelor's degree in Engineering, Manufacturing, Business, Operations Management, Data Analytics, or related field (will consider someone with relevant experience with no Degree)
• 3+ years of automotive manufacturing experience
• Experience with issue tracking systems, reporting tools, and database management
• Strong analytical, organizational, and problem-solving skills
• Advanced Microsoft Excel and reporting experience
• Ability to lead meetings, communicate effectively, and manage multiple priorities

Responsibilities

• Lead issue tracking and resolution efforts for new product launches and manufacturing operations
• Coordinate with Engineering, Quality, Production, Logistics, and Supply Chain teams
• Monitor risks, action items, and project timelines to ensure successful launch execution
• Facilitate cross-functional meetings and drive accountability for issue resolution
• Maintain issue management systems, reporting tools, and databases
• Develop dashboards, metrics, and executive-level reports using Excel, Power BI, and related tools
• Support process improvements, workflow development, and escalation management
• Train team members on issue management processes and best practices
• Analyze trends and identify opportunities to improve manufacturing performance

Skills

Analytical skills

Communication

Multi-priority management

Education

Bachelor's degree in Engineering/Manufacturing/Business

Tools

Excel

Power BI

SQL

SharePoint

Job description

Now Hiring: Issues Management Specialist

Location: Warren, MI
Pay Rate: $46.94/hour
Schedule: Primarily 40-hour workweeks with occasional overtime. Some travel (10-30%) may be required.

Looking for an opportunity to support exciting new product launches in a fast-paced manufacturing environment? We're seeking a Manufacturing Process Support Specialist to help drive issue resolution, launch readiness, and continuous improvement initiatives for automotive manufacturing operations.

Job Duties

• Lead issue tracking and resolution efforts for new product launches and manufacturing operations
• Coordinate with Engineering, Quality, Production, Logistics, and Supply Chain teams
• Monitor risks, action items, and project timelines to ensure successful launch execution
• Facilitate cross-functional meetings and drive accountability for issue resolution
• Maintain issue management systems, reporting tools, and databases
• Develop dashboards, metrics, and executive-level reports using Excel, Power BI, and related tools
• Support process improvements, workflow development, and escalation management
• Train team members on issue management processes and best practices
• Analyze trends and identify opportunities to improve manufacturing performance

Qualifications

• Bachelor's degree in Engineering, Manufacturing, Business, Operations Management, Data Analytics, or related field (will consider someone with relevant experience with no Degree)
• 3+ years of automotive manufacturing experience
• Experience with issue tracking systems, reporting tools, and database management
• Strong analytical, organizational, and problem-solving skills
• Advanced Microsoft Excel and reporting experience
• Ability to lead meetings, communicate effectively, and manage multiple priorities

Preferred Qualifications

• 5+ years of automotive manufacturing experience
• Experience with Power BI, SQL, SharePoint, Power Apps, or workflow automation tools
• Knowledge of Lean Manufacturing and continuous improvement methodologies
• Experience creating dashboards and KPI reporting

Employee Benefits

• Medical, dental, vision, and pet insurance
• 401(k) Retirement Savings Plan
• Employee Assistance Program (EAP)
• Commuter/Parking Accounts
• People Perks
• Health Savings Account (HSA)
• AD&D Insurance