Manufacturing Process Support Specialist

Advantage Technical; Warren (MI); On-site; USD 92,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) Retirement Savings Plan

Employee Assistance Program

Commuter/Parking Accounts

Health Savings Account (HSA)

AD&D Insurance

Job summary

Advantage Technical in Warren, MI is seeking an Issues Management Specialist to drive issue resolution for new product launches in a fast-paced automotive manufacturing setting.

You will lead cross-functional teams, monitor risks, maintain issue systems and dashboards with Excel and Power BI, and train staff on best practices to improve manufacturing performance.

Qualifications

• Bachelor's degree in Engineering, Manufacturing, Business, Operations Management, Data Analytics, or related field; will consider relevant experience without a degree.
• 3+ years of automotive manufacturing experience.
• Experience with issue tracking systems, reporting tools, and database management.
• Strong analytical and problem-solving abilities; ability to multitask.

Responsibilities

• Lead issue tracking and resolution efforts for new product launches and manufacturing operations.
• Coordinate with Engineering, Quality, Production, Logistics, and Supply Chain teams.
• Monitor risks, action items, and project timelines to ensure launch readiness.
• Facilitate cross-functional meetings and drive accountability for issue resolution.
• Maintain issue management systems, reporting tools, and databases.
• Develop dashboards, metrics, and executive reports using Excel and Power BI.
• Support process improvements, workflow development, and escalation management.
• Train team members on issue management processes and best practices.
• Analyze trends to identify opportunities to improve manufacturing performance.

Skills

Analytical skills

Organizational skills

Problem-solving

Lead meetings

Advanced Excel

Reporting experience

Education

Bachelor's degree in Engineering/Manufacturing/Business/Operations/Data Analytics

Tools

Power BI

SQL

SharePoint

Power Apps

Excel

Job description

Now Hiring: Issues Management Specialist

Location: Warren, MI
Pay Rate: $46.94/hour
Schedule: Primarily 40-hour workweeks with occasional overtime. Some travel (10-30%) may be required.

Looking for an opportunity to support exciting new product launches in a fast-paced manufacturing environment? We're seeking a Manufacturing Process Support Specialist to help drive issue resolution, launch readiness, and continuous improvement initiatives for automotive manufacturing operations.

Job Duties

• Lead issue tracking and resolution efforts for new product launches and manufacturing operations
• Coordinate with Engineering, Quality, Production, Logistics, and Supply Chain teams
• Monitor risks, action items, and project timelines to ensure successful launch execution
• Facilitate cross-functional meetings and drive accountability for issue resolution
• Maintain issue management systems, reporting tools, and databases
• Develop dashboards, metrics, and executive-level reports using Excel, Power BI, and related tools
• Support process improvements, workflow development, and escalation management
• Train team members on issue management processes and best practices
• Analyze trends and identify opportunities to improve manufacturing performance

Qualifications

• Bachelor's degree in Engineering, Manufacturing, Business, Operations Management, Data Analytics, or related field (will consider someone with relevant experience with no Degree)
• 3+ years of automotive manufacturing experience
• Experience with issue tracking systems, reporting tools, and database management
• Strong analytical, organizational, and problem-solving skills
• Advanced Microsoft Excel and reporting experience
• Ability to lead meetings, communicate effectively, and manage multiple priorities

Preferred Qualifications

• 5+ years of automotive manufacturing experience
• Experience with Power BI, SQL, SharePoint, Power Apps, or workflow automation tools
• Knowledge of Lean Manufacturing and continuous improvement methodologies
• Experience creating dashboards and KPI reporting

Employee Benefits

• Medical, dental, vision, and pet insurance
• 401(k) Retirement Savings Plan
• Employee Assistance Program (EAP)
• Commuter/Parking Accounts
• People Perks
• Health Savings Account (HSA)
• AD&D Insurance

Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors.