Manufacturing Operations Leader — Scale Capacity & Flow

Watermark Designs, Ltd.; New York (NY); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Vision insurance

401(k) Retirement Plan

Life insurance

Discretionary annual bonus

Job summary

Watermark Designs in Brooklyn, NY, seeks an experienced manufacturing leader to drive 2–3x capacity growth in a high‑mix, custom-made environment. You will shape overall operations by developing supervisors, managing constraint operations (polishing, plating, coating, and PVD), and guiding facility upgrades during expansion.

You will mentor frontline leaders, establish accountability, and embed a culture of servant leadership and continuous improvement across the Brooklyn facility.

Qualifications

• 10+ years of progressive manufacturing leadership experience in operations or production management.
• Proven success in high-mix, made-to-order, or complex custom production environments.
• Strong understanding of flow, constraints (Theory of Constraints), and execution in non-repetitive settings.
• Demonstrated ability to develop and empower frontline leaders and supervisors.
• Hands-on, floor-centric leadership style with strong presence and credibility.
• Experience with metal polishing, decorative plating, spray/powder coating, and/or PVD processes preferred.
• Lean and/or Quick Response Manufacturing (QRM) expertise preferred.
• Bachelor’s degree in Manufacturing, Engineering, Business, or related field preferred; PMP a plus.

Responsibilities

• Drive end-to-end flow and throughput across the factory, turning complexity into predictable output.
• Reduce lead times by cutting queue times at key constraints while protecting quality and craftsmanship.
• Build, coach, and empower supervisors and team leads to run their areas with confidence and ownership.
• Establish clear structure, accountability, and rapid escalation in daily operations on the floor.
• Lead expansion efforts, including integration of new capabilities (such as PVD coating), and support facility layout and process upgrades.
• Maintain daily floor presence, removing barriers so teams can perform.
• Build team capability and ownership without creating dependency.
• Set and maintain high standards with consistency and fairness.
• Develop team members who deliver results and grow with the company.
• Other related duties as assigned.

Skills

Manufacturing leadership

High-mix production

Theory of Constraints

Frontline leadership development

Lean / QRM

PMP a plus

Education

Bachelor’s degree in Manufacturing/Engineering/Business

Tools

Polishing

Decorative plating

PVD coating

Job description

Watermark Designs in Brooklyn, NY, seeks an experienced manufacturing leader to drive 2–3x capacity growth in a high‑mix, custom-made environment. You will shape overall operations by developing supervisors, managing constraint operations (polishing, plating, coating, and PVD), and guiding facility upgrades during expansion.

You will mentor frontline leaders, establish accountability, and embed a culture of servant leadership and continuous improvement across the Brooklyn facility.