Manufacturing IT Technician - Industry 4.0

Pomeroy

Redmond, Northern (WA, KY)

Hybrid

USD 70,000 - 110,000

Full time

10 days ago
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Job summary

Stryker in Redmond, WA seeks an IT Manufacturing/EPLO Technician to provide onsite support and escalation for regional Manufacturing/EPLO/GQO systems, aligned with IT Business Partners.

The role ensures robust support with defined business/IT ownership, integrates new systems per Industry 4 standards, and delivers Level 2 support for desktops, OS, antivirus, and applications while fostering cross-functional collaboration.

Qualifications

  • Bachelor’s Degree/Diploma in Computer Information Systems, or equivalent preferred.
  • Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage
  • At least 2 years of experience in the field or related area

Responsibilities

  • Provide Level2 support related to Manufacturing/EPLO/GQO issues for desktop, operating systems, antivirus and application software, development changes as required and ensure issues are resolved and documented.
  • Develop knowledge base articles on common issues with a focus on shift left activities.
  • Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions.
  • Collaborate with IT Business Partners and regional teams to align with Industry 4 standards and global IT projects.

Skills

Customer service
Communication skills
Cross-functional collaboration
Problem solving
Project coordination

Education

Bachelor’s Degree/Diploma in Computer Information Systems

Tools

Microsoft Technologies

Job description

Stryker in Redmond, WA seeks an IT Manufacturing/EPLO Technician to provide onsite support and escalation for regional Manufacturing/EPLO/GQO systems, aligned with IT Business Partners.

The role ensures robust support with defined business/IT ownership, integrates new systems per Industry 4 standards, and delivers Level 2 support for desktops, OS, antivirus, and applications while fostering cross-functional collaboration.

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