Manufacturing IT Desktop Engineer & Lab AV Specialist

VySystems; Cambridge (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

VySystems is seeking an IT Support Specialist located in Cambridge, Massachusetts to provide hands-on support of manufacturing and lab IT systems. Key responsibilities include advanced troubleshooting of AV devices, managing the IT asset lifecycle, and ensuring network connectivity. A strong understanding of GMP and GxP environments is essential. Ideal candidates should have excellent troubleshooting and communication skills and be familiar with safety protocols in IT environments.

Qualifications

• Experience in supporting overall manufacturing/lab IT systems.
• Understanding of GMP and GxP environments.
• Basic troubleshooting for network devices.

Responsibilities

• Support manufacturing/lab IT systems and devices.
• Manage IT asset lifecycle coordination with vendors.
• Provide smart hands-and-feet support on demand.
• Ensure basic network connectivity and print services continuity.

Skills

Troubleshooting AV devices

Managing IT asset lifecycle

Advanced Microsoft skills

Knowledge of GMP/GxP

Communications skills

Basic network troubleshooting

Safety protocols in IT

Job description

VySystems is seeking an IT Support Specialist located in Cambridge, Massachusetts to provide hands-on support of manufacturing and lab IT systems. Key responsibilities include advanced troubleshooting of AV devices, managing the IT asset lifecycle, and ensuring network connectivity. A strong understanding of GMP and GxP environments is essential. Ideal candidates should have excellent troubleshooting and communication skills and be familiar with safety protocols in IT environments.