Manufacturing Industry Solutions Engineer — Remote

020 Cisco Systems, Inc.; New York (NY); Remote; USD 266,000 - 343,000; Full time

Job summary

Cisco Systems, Inc. is seeking an Industry Solutions Engineer for Manufacturing to become the technical authority on IT/OT convergence, production resiliency, and industrial security within discrete and process manufacturing.

You will translate manufacturing requirements into differentiated technical solutions and work with account teams, industry sales leaders, and customers. The role emphasizes designing demonstrations, POVs, and reference architectures, with SAP integrations and AI-enabled

Qualifications

• 5+ years of experience in a pre-sales, solutions engineering, or technical consulting role, with significant time spent supporting manufacturing or industrial customers.
• Experience with OT/ICS environments (SCADA, PLCs, MES) and the IT/OT convergence security and monitoring challenges they create.
• Experience with security operations (SIEM/SOAR), observability, or industrial monitoring platforms, with a foundation in data modeling and pipelines.
• Experience integrating enterprise systems, specifically SAP ecosystems (SAP S/4HANA, SAP Integration Suite, or SAP BTP), with back-office and operational workflows.

Responsibilities

• Serve as the lead technical expert on Manufacturing use cases, including OT/ICS security, production line uptime, supply chain visibility, quality/safety incident response, and IT/OT convergence.
• Design and deliver tailored demonstrations, proofs of value (POVs), and reference architectures that map Cisco's platform to manufacturing environments, including SCADA, PLC, MES, and industrial IoT data sources.
• Drive AI adoption and internal tooling initiatives to automate and optimize order processing, invoicing, sourcing, fraud detection, product ordering, and warehousing.
• Architect and demonstrate seamless SAP integration to connect plant-floor operations with back-office systems.
• Act as the voice of the Manufacturing vertical back into product management, influencing the roadmap based on customer, safety, and regulatory trends (e.g., NIST 800-82, IEC 62443) while leveraging Agentic AI, LLMs, and RAG for predictive maintenance and supply chain resilience.

Skills

OT/ICS environments

SCADA

MES

SAP integration

SIEM/SOAR

AI / LLMs / RAG

Pre-sales / Solutions engineering

Tools

SAP S/4HANA

SAP Integration Suite

SAP BTP

Job description

Cisco Systems, Inc. is seeking an Industry Solutions Engineer for Manufacturing to become the technical authority on IT/OT convergence, production resiliency, and industrial security within discrete and process manufacturing.

You will translate manufacturing requirements into differentiated technical solutions and work with account teams, industry sales leaders, and customers. The role emphasizes designing demonstrations, POVs, and reference architectures, with SAP integrations and AI-enabled