Manufacturing Industry Solutions Engineer: AI & OT/ICS

Cisco Systems; Palo Alto (CA); Remote; USD 266,000 - 394,000; Full time

Job summary

Cisco Systems is seeking an Industry Solutions Engineer for Manufacturing to serve as the technical expert on OT/ICS security, production uptime, and supply chain visibility. You will design demonstrations and reference architectures mapping the company’s platform to manufacturing environments, including SCADA, PLC, MES, and IIoT data sources.

You will drive AI adoption, develop internal tooling, and architect SAP integrations to connect plant-floor operations with back-office systems.

Qualifications

• 5+ years in a pre-sales, solutions engineering, or technical consulting role, with significant time supporting manufacturing or industrial customers.
• Experience with OT/ICS environments (SCADA, PLCs, MES) and IT/OT convergence security and monitoring challenges.
• Experience with security operations (SIEM/SOAR), observability, or industrial monitoring platforms, with a foundation in data modeling and pipelines.
• Experience integrating enterprise systems, specifically SAP ecosystems (SAP S/4HANA, SAP Integration Suite, or SAP BTP), with back-office and operational workflows.

Responsibilities

• Serve as the lead technical expert on Manufacturing use cases, including OT/ICS security, production line uptime, supply chain visibility, quality/safety incident response, and IT/OT convergence.
• Design and deliver tailored demonstrations, proofs of value (POVs), and reference architectures that map Splunk's platform to manufacturing environments, including SCADA, PLC, MES, and industrial IoT data sources.
• Drive AI adoption and internal tooling initiatives to automate and optimize order processing, invoicing, sourcing, fraud detection, product ordering, and warehousing.
• Architect and demonstrate seamless SAP integration (including SAP S/4HANA, SAP Integration Suite, and SAP BTP) to connect plant-floor operations with back-office systems.
• Act as the voice of the Manufacturing vertical back into product management, influencing the roadmap based on customer, safety, and regulatory trends (e.g., NIST 800-82, IEC 62443) while leveraging Agentic AI, LLMs, and RAG for predictive maintenance and supply chain resilience.

Skills

OT/ICS environments experience

Security operations / SIEM/SOAR

Data modeling & pipelines

Enterprise systems integration

Tools

SAP S/4HANA

SAP Integration Suite

SAP BTP

Job description

Cisco Systems is seeking an Industry Solutions Engineer for Manufacturing to serve as the technical expert on OT/ICS security, production uptime, and supply chain visibility. You will design demonstrations and reference architectures mapping the company’s platform to manufacturing environments, including SCADA, PLC, MES, and IIoT data sources.

You will drive AI adoption, develop internal tooling, and architect SAP integrations to connect plant-floor operations with back-office systems.