Manufacturing Customer Success & Quotes Specialist

RXinsider LTD.; Sanford (ME); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Competitive benefits

Great work-life balance

Job summary

The Baker Company in Sanford, ME is seeking a Customer Service Representative to support customers, sales reps, and partners. You will process quotes and orders, field inquiries, and coordinate with internal teams to resolve issues quickly.

We value excellent communication, strong organization, and a customer-focused mindset. This role offers a competitive benefits package and a supportive work environment in a near-home location.

Qualifications

• Experience processing customer quotes in a manufacturing setting preferred.
• Excellent communication skills, both written and verbal.
• Strong organizational abilities and multi-tasking capabilities.

Responsibilities

• Handle incoming calls and online inquiries for customers, technicians, and sales professionals.
• Process quotes and purchase orders accurately and timely.
• Log call data into CRM/ERP and coordinate with engineering for product information.

Skills

Excellent communication skills

Proficient in Microsoft Office

Strong organizational skills

Multi-tasking ability

Customer service orientation

Education

Associates/Bachelor’s degree in business

Tools

CRM/ERP software

Job description

The Baker Company in Sanford, ME is seeking a Customer Service Representative to support customers, sales reps, and partners. You will process quotes and orders, field inquiries, and coordinate with internal teams to resolve issues quickly.

We value excellent communication, strong organization, and a customer-focused mindset. This role offers a competitive benefits package and a supportive work environment in a near-home location.