Manufacturing Customer Success & Order Specialist

Dover Corporation; Boca Raton (FL); Presencial; USD 42 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Discretionary bonus

Resumo da oferta

Dover Corporation’s PSG division seeks a Customer Service Representative in Boca Raton, FL. The role supports Outside Sales Leaders, handles inquiries, and drives order processing through ERP/CRM systems while ensuring timely communication with customers and internal teams.

Ideal candidates have an Associate degree and 3+ years of customer service experience, with strong analytical, organizational, and MS Office skills. Travel may be required as needed.

Qualificações

• Associate degree in Sales/Business or related field.
• 3+ years of customer service experience.
• Wamiliarity with ERP/CRM systems and MS Office suite.

Responsabilidades

• Assist Outside Sales Leaders and manage inbound inquiries to leads and orders.
• Provide timely order status and coordinate with internal resources to resolve issues.
• Adhere to PSG export policies and ensure accurate documentation.

Conhecimentos

Customer service

Communication

Analytical skills

Time management

Formação académica

Associate Degree in Sales/Business or related field

Advanced degree (preferred)

Ferramentas

ERP software

CRM software

Microsoft Office

PowerPoint

Excel

Descrição da oferta de emprego

Dover Corporation’s PSG division seeks a Customer Service Representative in Boca Raton, FL. The role supports Outside Sales Leaders, handles inquiries, and drives order processing through ERP/CRM systems while ensuring timely communication with customers and internal teams.

Ideal candidates have an Associate degree and 3+ years of customer service experience, with strong analytical, organizational, and MS Office skills. Travel may be required as needed.