Manufacturing Coordinator

Exotic Automation & Supply; Lyon Charter Township (MI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Bonus potential

Learning & development

Stability

Benefits + PTO

Job summary

Exotic Automation & Supply is seeking a Manufacturing Coordinator to keep projects moving from quote to delivery. You will be the go-to contact for the Manufacturing team, ensuring accurate order entry, timely updates, and smooth coordination with sales and vendors.

In this role you will build and monitor KPIs, resolve order issues, and support the flow of materials to meet deadlines. A proactive communicator who thrives in a fast-paced environment will excel.

Qualifications

• High school diploma or equivalent; associate degree is a plus.
• 2+ years in operations support, order entry, or coordinator roles in manufacturing or distribution.
• Strong computer skills; ERP experience preferred.
• Clear, professional written and phone communication.
• Excellent organization and detail orientation in a fast-paced environment.
• Problem solver who works well independently and in a team.
• Experience with Excel and KPI reporting is a plus.

Responsibilities

• Be the Manufacturing team's point of contact; provide status updates to customers and sales.
• Enter and process orders in the ERP, including customer data, EDI, and pricing; release to manufacturing.
• Troubleshoot order issues; assist with sourcing, returns, and non-conforming materials.
• Expedite materials and follow up with vendors to meet customer deadlines.
• Build daily, weekly, and monthly KPI reports for leadership.

Skills

Quotations handling

Order processing

Customer service

ERP software

Communication

Organization

Problem solving

Excel & reporting

Education

High School Diploma

Associate degree helpful

Tools

ERP system

EDI transactions

Pricing workflows

Excel

Job description

Keep projects moving from quote to delivery
Exotic Automation builds custom fluid power and automation solutions for its customers. As our Manufacturing Coordinator, you will be the go-to contact for the Manufacturing team. You will keep customers and sales informed, get orders into production accurately, and make sure every project stays on track. If you are organized, enjoy solving problems, and like being the person everyone counts on, this role is a great fit.

What You Will Do

• Be the team's point of contact. Handle quotations and open orders by phone and email, giving customers and sales staff timely status updates.
• Get orders right the first time. Enter and process orders in our ERP system, including customer information, EDI transactions, and pricing, then release them to manufacturing.
• Solve problems. Troubleshoot order issues with labor, materials, or pricing, and help with sourcing, returned goods, and non-conforming materials.
• Keep materials flowing. Expedite materials and follow up with vendors so customer deadlines are met.
• Track performance. Build daily, weekly, and monthly reports and maintain department KPIs that leadership uses to make decisions.
• Partner with Accounting. Resolve invoice rejections, payment issues, credit card orders, and account discrepancies.
• Learn the business. Build a solid understanding of Exotic's product lines and the work our Manufacturing team does.

What You Bring

• High school diploma or equivalent. An associate's degree in business or a technical field is a plus.
• 2+ years of operations support, order entry, customer service, or coordinator experience, ideally in manufacturing or distribution.
• Strong computer skills. ERP or business system experience is preferred.
• Clear, professional communication by phone and in writing.
• Excellent organization and attention to detail, with the ability to juggle priorities in a fast-paced environment.
• A problem-solver who works well independently and as part of a team.
• Comfort with Excel and reporting. KPI tracking experience is a plus.

Why Exotic Automation

• Visibility. You'll be at the center of the action, working with customers, sales, manufacturing, and accounting.
• Bonus potential. The role is eligible for the Corporate Staff Bonus Plan.
• Learning. You'll learn technical products in a growing industrial business.
• Stability. Exotic is part of the Value Added Companies family.
• Comprehensive Benefits Package. Exotic offers full benefits and PTO.

Exotic Automation & Supply maintains a drug-free workplace, including testing for marijuana.

_ Exotic Automation is an Equal Opportunity Employer _

_ Working Conditions: Normal business office and industrial environment with regular (up to 100% of work time) exposure to noise, dust, office equipment, machinery, equipment and supplies_