Manufacturing Business Consultant � Batch & Process Manufacturing

ECI Software Solutions; United States; On-site; USD 110,000 - 160,000; Full time

Job summary

ECI Software Solutions is seeking a Manufacturing Business Consultant for our Professional Services team. You will act as a trusted advisor to customers in formula-driven industries, diagnosing production and quality challenges and translating recommendations into the Deacom ERP platform.

You will lead sessions combining business operations consulting with system implementation, document KPIs, and travel domestically to support go-lives and key milestones.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational abilities and attention to detail.
• Willingness to travel up to 50% for project phases.

Responsibilities

• Diagnose operational, quality and production challenges in batch/process manufacturing.
• Advise on production planning, scheduling, capacity utilization, changeovers and waste reduction.

Skills

Communication skills

Organizational skills

Travel readiness

Education

Bachelor's or Master's degree

Tools

Microsoft Office

Microsoft SQL Server

MS Visio

Job description

Deacom Manufacturing Business Consultant Batch & Process Manufacturing ECI is seeking a highly motivated dynamic high energy professional with deep hands on batch and process manufacturing experience to join our Professional Services team This is not a purely technical implementation role we are looking for someone who can sit down with a plant manager VP of operations or head of quality and speak their language understand the pressures of their business and help chart a path forward The Deacom ERP platform is the vehicle for that change but the value this person brings starts with manufacturing and operational expertise Our Manufacturing Business Consultants act as trusted advisors to customers in formula driven industries such as food and beverage chemicals nutraceuticals and pharmaceuticalsCPG You will be expected to diagnose operational quality and production challenges the way an experienced manufacturing consultant would then translate those recommendations into a configured working Deacom solution creating an exceptional customer experience and durable business outcomes not just a successful go live.

What You Will Do

• Act as a manufacturing business consultant first assess a customers production floor planning quality and supply chain practices and identify where their processes fall short of industry best practice independent of what the software does today.
• Advise customers on operational improvements to production planning scheduling capacity utilization changeoverdowntime reduction yield management and wastescrap reduction drawing on your own plant floor or operations experience.
• Recommend paths forward for a customers business organizational procedural or technological and clearly explain the trade offs not just the ERP configuration required to support them.
• Be the primary representative and go to resource for new customers leading sessions that combine businessoperations consulting with system implementation of the all inclusive ECI Deacom ERP platform.
• Lead customer sessions to identify and document current and future business initiatives gap analysis within current systems andor processes and reportingdata analytics requirements.
• Apply hands on manufacturing expertise in formularecipe management including scaling yield and potency calculations co products and by products and unit of measure conversions and advise on how customers should be managing these today not only how Deacom will.
• Advise on and configure lot traceability genealogy and recall readiness forward and backward traceability to meet customer and regulatory expectations.
• Serve as a knowledgeable sounding board on quality control and compliance practices relevant to regulated or specification driven industries such as FDA HACCP and other industry specific requirements.
• Understand and deliver upon the ECI Deacom implementation methodology includingRequirements gathering through existing process reviewsSystems design and fit gap analysisSystem configuration and setupEngineering Deacom solutions based on complex batchprocess manufacturing requirementsConcept validation and user acceptance testingPre implementation system testingData migration and data formatting recommendationsConsulting recap and activity reportingDefine and drive Key Performance Indicators KPIs that help customers benchmark their manufacturing operations and continuously improve production quality and inventory performanceBuild enough credibility with plant and operations leadership that they view you as a manufacturing peer not just a software implementer.
• Travel to customers throughout the US and Canada averaging approximately 25 of the time with travel potentially increasing to as much as 50 during certain project phases such as go live and other key customer milestones.

Qualifications

• Bachelors or Masters degree in business supply chain operations management engineering or equivalent5 7 years of hands on experience working in or directly consulting for a batch or process manufacturing environment eg food and beverage chemicals nutraceuticals or pharmaceuticals ideally in a plant operations quality supply chain or process improvement role.
• Demonstrated ability to evaluate a manufacturing operation and recommend improvements to production planning scheduling capacity yield and waste with or without a software change.
• Strong working knowledge of formulationrecipe management production scheduling and lot traceability practices in a process manufacturing setting.
• Comfortable acting as a consultant and advisor to plant managers operations leaders and quality teams not solely as a software trainer.
• Willingness and availability to travel on site to customers domestically and internationally up to 50 of the time.
• ERP product knowledge and prior experience in software implementation or consultation; 3 years of ERP experience preferred.
• Understanding of common industry business practices in manufacturing operations distribution and finance.
• Ability to present complex operational and technical concepts clearly and concisely to audiences ranging from plant floor supervisors to executive leadership via telephone and in person.
• Excellent organizational skills attention to detail and a self motivated drive to deliver high quality work.
• Excellent presentation and writtenoral communication skills.
• Professional presence suitable for direct client interaction by telephone.
• Valid drivers license andor passport for required travel within the US and Canada.
• Proficiency in Microsoft Office products and Microsoft Windows.

Additional Qualifications

• Prior experience as a manufacturingoperations consultant plant manager or continuous improvement lead eg Lean Six Sigma or similar.
• Experience with quality management or regulatory compliance systems eg HACCP FDA SQF or similar.
• Experience working with customers on business process improvement or operational excellence projects.
• Experience using Microsoft SQL Server queries views and stored procedures.
• APICSCPIM certification a plus.
• Proficiency in MS Visio designing process mappings and flowcharts to illustrate workflow.