Manufacturing Account Manager: Growth & Relationships

H. T. PROF Group; Columbus (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

H. T. PROF Group in Columbus, OH seeks an Account Manager to serve as the primary contact for key customer accounts within a manufacturing environment, building long-term relationships and supporting commercial activities.

You will work cross-functionally with Engineering, Quality, Purchasing, Supply Chain and Operations to ensure successful execution of programs, manage RFQs, pricing, and account reviews.

Qualifications

• Account management experience in manufacturing.
• RFQ ownership, quotations, and proposals.
• Pricing, contracts, profitability reviews, and negotiations.
• Cross-functional collaboration with Engineering, Quality, Purchasing, Supply Chain, Ops.
• Experience managing issues, engineering changes, and ongoing support.
• Strong CRM/communication skills.

Responsibilities

• Manage and strengthen existing customer relationships.
• Voice of the customer internally and externally.
• Coordinate RFQs, quotations, pricing activities, and requests.
• Partner with internal departments to resolve issues.
• Conduct account reviews, forecasting, strategic planning.
• Monitor customer satisfaction and identify improvement opportunities.
• Ensure communication throughout the product lifecycle.

Skills

Relationship management

Commercial acumen

Organizational skills

Communication skills

Tools

ERP systems

Microsoft Excel

Business reporting tools

Job description

H. T. PROF Group in Columbus, OH seeks an Account Manager to serve as the primary contact for key customer accounts within a manufacturing environment, building long-term relationships and supporting commercial activities.

You will work cross-functionally with Engineering, Quality, Purchasing, Supply Chain and Operations to ensure successful execution of programs, manage RFQs, pricing, and account reviews.