Manual Hardware Inside Sales

Door Controls USA; Ben Wheeler (TX); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Medical

Vision

Critical Illness

Supplemental Life Insurance

Short Term Disability

Long Term Disability

401K + Company Match

Legal Shield

Résumé du poste

Door Controls USA in Ben Wheeler, Texas, is seeking a motivated Inside Sales Representative to drive growth for our manual door hardware. You will engage customers, qualify opportunities, prepare quotes, and manage accounts, building relationships and identifying needs to recommend hardware solutions.

The role emphasizes outbound calling, CRM traceability, and collaboration with outside sales and marketing to support campaigns and launches. On-site, full-time position.

Qualifications

• 2–4 years inside sales or customer service in manufacturing or industrial environment.
• Experience with manual door hardware or related building products preferred.
• Proven success with outbound calling and business development is a plus.
• Strong verbal and written communication skills.
• Excellent customer service and relationship-building skills.
• High school diploma or GED required.

Responsabilités

• Make outbound sales calls to promote products and solutions.
• Identify and qualify new sales opportunities through proactive outreach.
• Prepare, present, and follow up on quotes to generate and close sales.
• Build strong customer relationships through regular communication and account management.
• Develop understanding of product line to recommend hardware based on customer needs.
• Work with Outside Sales Representatives to support key accounts and opportunities.
• Maintain records of customer interactions, quotes, and opportunities in the CRM.
• Participate in sales meetings and share feedback on customer needs and market trends.
• Collaborate with Marketing on campaigns and product launches.

Connaissances

Inside sales

Customer service

Outbound calling

Account management

Relationship building

Verbal & written communication

Formation

High school diploma or GED

Outils

CRM software

Microsoft Office

Description du poste

Manual Hardware Inside Sales

Door Controls USA Ben Wheeler, Texas, United States

About this position

At Door Controls USA, we are always on the lookout for passionate individuals who thrive in dynamic environments. We seek team members who are dedicated to excellence & innovation in the automatic & manual door industry. Ideal candidates should bring a blend of technical skills, customer-focused attitudes, & a willingness to learn & grow with us. Whether you're an experienced professional or just starting out, we offer opportunities to build a rewarding career within a supportive & inclusive workplace.

Guided by our mission of Opening Doors for Generations & grounded in our core values—Together We Thrive, Do What You Say, Do the Right Thing, Better Every Day, and Get'er Done—we strive to make a lasting impact for our customers & communities. Join us in delivering high-quality solutions & services to our customers nationwide.

Benefits Package Offered for full-time employees:

• Medical
• Vision
• Critical Illness
• Supplemental Life Insurance
• Short Term Disability
• Long Term Disability
• 401K + Company Match
• Legal Shield

Ben Wheeler, Texas | On-site | Full Time

Door Controls USA is looking for a motivated, customer-focused Inside Sales Representative to help drive sales growth for our manual door hardware products.

This is a great opportunity for someone who enjoys connecting with customers, building relationships, identifying opportunities, and helping customers find the right hardware solutions. The ideal candidate is a self-starter who is comfortable with outbound sales and excited to grow their product knowledge.

What You’ll Do

• Make outbound sales calls to new and existing customers to promote DCM closers, hinges, locks, pivots, exit devices, and accessories
• Identify and qualify new sales opportunities through proactive customer outreach
• Prepare, present, and follow up on quotes to generate and close sales
• Build strong customer relationships through regular communication and account management
• Develop a strong understanding of our product line to recommend hardware based on customer needs
• Work closely with Outside Sales Representatives to support key accounts and new business opportunities
• Maintain accurate records of customer interactions, calls, quotes, and opportunities in the CRM
• Participate in sales meetings and share feedback on customer needs, market trends, and competitor activity
• Partner with Marketing to support campaigns, product launches, and promotional efforts

What You’ll Bring

• 2–4 years of inside sales or customer service experience, preferably in a manufacturing or industrial environment
• Experience with manual door hardware or related building products is preferred
• Proven success with outbound calling and business development is a plus
• Strong verbal and written communication skills
• Excellent customer service and relationship-building skills
• Strong organization skills with the ability to manage multiple priorities
• Proficiency with Microsoft Office and CRM software preferred
• High school diploma or GED

Why Door Controls USA?

Our mission is Opening Doors for Generations. We are a growing, family-owned company where people work hard, support one another, and continually look for better ways to serve our customers.

Together We Thrive | Do What You Say | Do the Right Thing | Better Every Day | Get'er Done