Mandingo Telephonic Interpreter - Remote

Language Services Associates; United States; On-site; USD 27,552 - 41,328; Full time

Job summary

Language Services Associates is looking for a telephonic interpreter fluent in English and Mandingo to provide remote interpreting services. You will manage phone calls to assist the Limited English Proficient community across various settings.

This role demands excellent customer service and adherence to professional conduct and standards. Ideal candidates should have at least one year of professional interpreting experience and be technology proficient.

Qualifications

• 1+ years of professional interpreting experience preferred.
• An interpreting space that is quiet, secure, and free from outside noises.

Responsibilities

• Provide effective telephonic remote interpreting.
• Answer inbound calls in a timely manner.
• Provide superior customer service.
• Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality.
• Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices.

Skills

Full fluency in both English and Mandingo

Technology proficient (web-based platforms, email, Microsoft Word)

Education

Industry specific certifications/trainings preferred (CMI, CCHI, Bridging the Gap, Cross-Cultural, etc.)

Job description

Language Services Associates is looking for a telephonic interpreter fluent in English and Mandingo to provide remote interpreting services. You will manage phone calls to assist the Limited English Proficient community across various settings.

This role demands excellent customer service and adherence to professional conduct and standards. Ideal candidates should have at least one year of professional interpreting experience and be technology proficient.