Mandarin-Speaking Warehouse Supervisor

CREATIVE INNOVATION INC; Chicago (IL); On-site; USD 43,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

CREATIVE INNOVATION INC. is hiring Warehouse Supervisors to oversee inbound, outbound, and inventory control operations in a fast-paced facility in Chicago, IL. Candidates will be assigned to an area based on experience and operational needs.

Responsibilities include supervising staff, coordinating daily activities, ensuring accuracy and safety, and maintaining records with WMS/ERP and Excel. The role requires 2+ years warehouse experience and 1+ year of supervisory experience, with a preference

Qualifications

• Must be legally authorized to work in the United States; visa sponsorship may be considered for qualified candidates.
• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or related field preferred.
• 2+ years of warehouse experience in inbound receiving, outbound fulfillment, inventory control, logistics, 3PL, or e-commerce fulfillment.
• 1+ year of supervisory, team lead, or frontline management experience preferred.
• Strong attention to detail, accuracy, communication, and problem-solving skills.
• Proficiency in Microsoft Office, especially Excel.
• Ability to work effectively in a fast-paced warehouse environment.

Responsibilities

• Supervise warehouse staff and coordinate daily inbound, outbound, or inventory control activities.
• Oversee receiving, put-away, picking, packing, shipping, returns, cycle counting, and inventory adjustments as assigned.
• Plan daily staffing, assign tasks, and monitor team productivity, accuracy, and safety performance.
• Monitor operational KPIs, including receiving accuracy, order fulfillment, on-time shipping, and inventory accuracy.
• Investigate and resolve receiving discrepancies, shipping errors, damaged goods, and inventory variances.
• Ensure all warehouse activities are completed accurately, safely, and efficiently.
• Maintain accurate records and reports using WMS, ERP, scanning systems, Microsoft Excel, and other data-entry tools.
• Train, coach, and support warehouse employees to improve productivity, accuracy, and safety compliance.
• Maintain warehouse organization, cleanliness, and proper product storage.
• Work with supply chain, logistics, purchasing, inventory, and management teams to resolve operational issues.
• Assist with SOP development, workflow improvements, and operational standards.
• Perform other duties as assigned and maintain regular and reliable attendance.

Tools

WMS

ERP

PDA/RF scanning

Excel

Job description

CREATIVE INNOVATION INC. is hiring Warehouse Supervisors to oversee inbound, outbound, and inventory control operations in a fast-paced facility in Chicago, IL. Candidates will be assigned to an area based on experience and operational needs.

Responsibilities include supervising staff, coordinating daily activities, ensuring accuracy and safety, and maintaining records with WMS/ERP and Excel. The role requires 2+ years warehouse experience and 1+ year of supervisory experience, with a preference