Mandarin-Speaking Inbound Warehouse Supervisor

Creative Innovation Inc; Palmyra (NJ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Creative Innovation Inc. is seeking an experienced Inbound Warehouse Supervisor to lead daily inbound operations, including unloading, receiving, labeling, and put-away. You will plan labor, coordinate dock appointments, verify shipments, and maintain accurate records in the WMS/ERP systems.

The ideal candidate has hands-on inbound warehouse experience, strong leadership, and a detail-oriented mindset to improve receiving accuracy, inventory flow, and team productivity.

Qualifications

• Must be legally authorized to work in the United States.
• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related field is preferred.
• 2+ years of hands-on inbound warehouse experience including receiving, unloading, inspection, system receipt, and put-away.
• 1+ year of supervisory, team lead, or frontline warehouse management experience is preferred.
• Experience coordinating inbound appointments, carriers, vendors, purchase orders, and receiving documentation.
• Experience investigating shipment shortages, overages, damages, and inventory discrepancies.
• Experience using WMS, ERP, PDA/RF scanning systems, or other warehouse data systems.
• Familiarity with inbound KPIs such as receiving accuracy, dock-to-stock time, put-away productivity, and labor efficiency.
• Strong attention to detail and commitment to inventory accuracy.
• Strong leadership, communication, coordination, and problem-solving skills.
• Proficiency in Microsoft Office, especially Excel, and general data-entry software.

Responsibilities

• Supervise inbound warehouse staff and coordinate daily receiving, unloading, inspection, labeling, sorting, staging, and put-away activities.
• Plan labor and assign daily tasks based on inbound schedules, shipment volume, and operational priorities.
• Coordinate dock appointments and inbound deliveries with carriers, vendors, purchasing, logistics, and supply chain teams.
• Verify inbound shipments against purchase orders, packing lists, ASNs, and other receiving documents.
• Ensure received products are accurately counted, inspected, labeled, and entered into the WMS or ERP system.
• Investigate and resolve shortages, overages, damages, incorrect items, and other inbound shipment discrepancies.
• Monitor receiving accuracy, dock-to-stock time, put-away productivity, labor efficiency, and other inbound KPIs.
• Ensure materials are stored in the correct warehouse locations promptly and accurately.
• Maintain accurate receiving records, inventory documentation, and inbound operational reports.
• Ensure inbound staging areas, receiving docks, and storage locations remain organized, clean, and safe.
• Train, coach, and support team members on receiving procedures, scanning requirements, equipment use, inventory accuracy, and safety standards.
• Develop and implement inbound SOPs, workflow improvements, and operational standards in partnership with warehouse management.
• Work closely with inventory control to resolve receiving errors and prevent inventory discrepancies.
• Assist with cycle counts, inventory audits, returns, and vendor coordination as needed.
• Ensure all inbound operations comply with company policies, safety requirements, and quality standards.
• Perform other duties as assigned.
• Maintain regular and reliable attendance.

Skills

Leadership

Attention to detail

Excel

Communication

Problem-solving

Education

Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering

Tools

WMS

ERP

PDA/RF scanning

Microsoft Office

Job description

Creative Innovation Inc. is seeking an experienced Inbound Warehouse Supervisor to lead daily inbound operations, including unloading, receiving, labeling, and put-away. You will plan labor, coordinate dock appointments, verify shipments, and maintain accurate records in the WMS/ERP systems.

The ideal candidate has hands-on inbound warehouse experience, strong leadership, and a detail-oriented mindset to improve receiving accuracy, inventory flow, and team productivity.