Mandarin-Speaking Warehouse Supervisor

JD.COM; Illinois; On-site; USD 54,000 - 66,000; Full time

Job summary

JD Logistics seeks a Warehouse Supervisor to lead daily warehouse operations at the Flowery Branch, GA center. You will oversee receiving, put-away, picking, packing, and shipping while ensuring safety, accuracy, and on-time order fulfillment.

This hands-on role requires coaching a team and optimizing processes to meet performance targets. You must have 3+ years in warehousing with supervisory experience and Mandarin fluency.

Qualifications

• 3+ years experience in a warehouse, distribution, or 3PL.
• At least 1 year in a lead or supervisory role.
• Strong knowledge of warehouse operations and safety procedures.
• Familiarity with WMS or inventory systems.
• Bilingual in Mandarin required.

Responsibilities

• Oversee daily warehouse functions including receiving, put-away, picking, packing, and shipping.
• Ensure timely and accurate execution of customer orders.
• Monitor productivity, adjust workflows, and address bottlenecks.
• Supervise a team of warehouse associates; train, coach, and mentor team members.
• Allocate labor and assign tasks to meet operational goals.
• Conduct cycle counts and inventory audits to maintain accuracy.
• Monitor quality control and elevate product/order discrepancies.
• Enforce adherence to all warehouse safety protocols and company SOPs.
• Promote a clean, organized, and safe work environment.
• Communicate shift updates, challenges, and results to Warehouse Manager.
• Collaborate with internal teams and clients to troubleshoot operational issues.

Skills

Leadership

Problem-solving

Safety compliance

Team training

Tools

WMS

Inventory systems

Job description

JD Logistics seeks a Warehouse Supervisor to lead daily warehouse operations at the Flowery Branch, GA center. You will oversee receiving, put-away, picking, packing, and shipping while ensuring safety, accuracy, and on-time order fulfillment.

This hands-on role requires coaching a team and optimizing processes to meet performance targets. You must have 3+ years in warehousing with supervisory experience and Mandarin fluency.