Mandarin-Speaking Social Media Moderator (Onsite)

VXI; Forest Park (GA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Hourly pay $24

Phone plan discounts

Referral program

Career growth opportunities

Job summary

VXI Global Solutions is hiring bilingual Chinese Mandarin-speaking Social Media Account Moderators to enforce platform policies and community standards in an onsite, non-voice role in Morrow, GA. You will review accounts, messages, and appeals, documenting actions and decisions to uphold safety and trust.

Ideal candidates have fluent Mandarin and English and prior moderation experience. Training is provided, with a 4-week paid program and a fixed schedule, Monday through Saturday, with broad

Qualifications

• Fluent Chinese and English required.
• Minimum 6 months of experience in content moderation, trust & safety, risk, fraud, e-commerce operations, or similar policy-based work preferred.
• Ability to work 40 hours per week onsite in Morrow, GA.

Responsibilities

• Review and moderate user accounts and user-generated content according to defined platform policies and community standards.
• Evaluate private messages and group chats for policy violations.
• Assess and process account appeals using established enforcement guidelines.
• Make consistent, objective enforcement decisions based on platform standards.
• Accurately document moderation actions, decisions, and rationale.
• Support platform safety, authenticity, acceptable-use, and trust standards.
• Meet established quality, productivity, attendance, and decision-consistency benchmarks.
• 100% non-voice, case-based work.
• Structured workflows with repetitive policy-based decision-making.

Skills

Bilingual Mandarin

Fluent English

Job description

VXI Global Solutions is hiring bilingual Chinese Mandarin-speaking Social Media Account Moderators to enforce platform policies and community standards in an onsite, non-voice role in Morrow, GA. You will review accounts, messages, and appeals, documenting actions and decisions to uphold safety and trust.

Ideal candidates have fluent Mandarin and English and prior moderation experience. Training is provided, with a 4-week paid program and a fixed schedule, Monday through Saturday, with broad