Bilingual Mandarin Social Media Trust & Safety Moderator

VXI; Morrow (GA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Employee cell phone plan discounts

Employee Referral Program

Career growth and advancement

Job summary

VXI Global Solutions is seeking a bilingual Chinese Mandarin Social Media Account Moderator for onsite work in Morrow, GA. This 100% non-voice role focuses on safety, trust, and policy enforcement across user accounts, messages, and group chats.

You will review content, assess appeals, document actions, and ensure consistency with platform standards. Training lasts four weeks with a Monday–Friday schedule and 8:00 AM–5:00 PM EST times.

Qualifications

• Fluent Chinese and English required.
• Minimum 6 months of experience in content moderation or trust & safety.
• Familiarity with major social media platforms preferred.
• Ability to work 40 hours per week onsite in Morrow, GA.
• Strong judgment with policy enforcement and objective decisions.

Responsibilities

• Review and moderate user accounts and content according to defined policies and community standards.
• Evaluate private messages and group chats for policy violations.
• Assess and process account appeals using enforcement guidelines.
• Make consistent, objective enforcement decisions based on platform standards.
• Document moderation actions, decisions, and rationale with accuracy.
• Support platform safety and trust standards.

Skills

Fluent Chinese

Fluent English

Job description

VXI Global Solutions is seeking a bilingual Chinese Mandarin Social Media Account Moderator for onsite work in Morrow, GA. This 100% non-voice role focuses on safety, trust, and policy enforcement across user accounts, messages, and group chats.

You will review content, assess appeals, document actions, and ensure consistency with platform standards. Training lasts four weeks with a Monday–Friday schedule and 8:00 AM–5:00 PM EST times.