Bilingual Mandarin Social Media Trust & Safety Moderator

VXI; Morrow (GA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Phone plan discounts

Employee Referral Program

Career growth opportunities

Job summary

VXI Global Solutions in Morrow, GA is hiring a Bilingual Chinese Mandarin Social Media Account Moderator for an onsite, non-voice role. You will review user content to enforce platform rules in Mandarin and English, handling private messages, group chats, and appeals.

This 100% non-voice position requires strong judgment, resilience, and attention to detail in a fast-paced environment. Position is full-time onsite with paid training, 8:00 AM–5:00 PM during training, and offers benefits including

Qualifications

• Fluent Chinese and English required.
• Minimum 6 months of content moderation or trust & safety experience preferred.
• Familiarity with major social platforms and online environments is helpful.

Responsibilities

• Review user accounts, messages, and content according to platform policies.
• Evaluate private messages and group chats for policy violations.
• Process account appeals using established guidelines and document actions.

Skills

Fluent Chinese

Fluent English

Content moderation

Job description

VXI Global Solutions in Morrow, GA is hiring a Bilingual Chinese Mandarin Social Media Account Moderator for an onsite, non-voice role. You will review user content to enforce platform rules in Mandarin and English, handling private messages, group chats, and appeals.

This 100% non-voice position requires strong judgment, resilience, and attention to detail in a fast-paced environment. Position is full-time onsite with paid training, 8:00 AM–5:00 PM during training, and offers benefits including