Mandarin Bilingual Social Media Moderator - Trust & Safety

VXI; McDonough (GA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Employee cell phone plan discounts

Employee Referral Program

Career growth and advancement

Job summary

VXI Global Solutions is hiring bilingual Chinese Mandarin-speaking Social Media Account Moderators to support a fast-growing global platform. This is a 100% non-voice, judgment-based role focused on safety, trust, and policy enforcement, reviewing accounts, messages, and appeals in line with community standards.

You will work onsite in Morrow, GA, 40 hours per week, with paid training and a schedule including evenings and weekends.

Qualifications

• Fluent Chinese and English required.
• At least 6 months of experience in moderation or similar policy-based work.
• Ability to work 40 hours weekly onsite in Morrow, GA.

Responsibilities

• Review and moderate user accounts and content per policies.
• Evaluate private messages and group chats for policy violations.
• Process account appeals using enforcement guidelines.
• Document moderation actions and rationale clearly.
• Meet quality, productivity, and attendance benchmarks.
• Work 100% non-voice, case-based tasks.

Skills

Fluent Chinese and English

Content moderation

Policy enforcement

Job description

VXI Global Solutions is hiring bilingual Chinese Mandarin-speaking Social Media Account Moderators to support a fast-growing global platform. This is a 100% non-voice, judgment-based role focused on safety, trust, and policy enforcement, reviewing accounts, messages, and appeals in line with community standards.

You will work onsite in Morrow, GA, 40 hours per week, with paid training and a schedule including evenings and weekends.