Bilingual Mandarin Social Media Moderator – Onsite

VXI; Decatur (GA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Employee cell phone plan discounts

Employee Referral Program

Career growth and advancement

Job summary

VXI Global Solutions is seeking bilingual Chinese Mandarin-speaking Social Media Account Moderators to support a fast-growing global platform. This 100% non-voice, policy-based role focuses on safety and enforcement, working onsite in Morrow, GA.

You will review accounts, messages, and appeals, documenting decisions and maintaining platform standards. Training is provided, with full-time hours and a structured schedule.

Qualifications

• Fluent Chinese and English required.
• Minimum 6 months of content moderation or policy-based work preferred.
• Onsite 40 hours per week in Morrow, GA.
• Ability to work 40 hours per week onsite.
• Comfort with reviewing sensitive content.

Responsibilities

• Review and moderate user accounts and content according to defined platform policies and community standards.
• Evaluates private messages and group chats for policy violations.
• Process account appeals using established enforcement guidelines.
• Make consistent, objective enforcement decisions based on platform standards.
• Accurately document moderation actions, decisions, and rationale.
• Support platform safety, authenticity, acceptable-use, and trust standards.
• Meet established quality, productivity, attendance, and decision-consistency benchmarks.
• 100% non-voice, case-based work.
• Onsite in Morrow, GA.

Skills

Bilingual Chinese Mandarin

Fluent English

Content moderation

Policy enforcement

Job description

VXI Global Solutions is seeking bilingual Chinese Mandarin-speaking Social Media Account Moderators to support a fast-growing global platform. This 100% non-voice, policy-based role focuses on safety and enforcement, working onsite in Morrow, GA.

You will review accounts, messages, and appeals, documenting decisions and maintaining platform standards. Training is provided, with full-time hours and a structured schedule.