Mandarin-Speaking Application Systems Analyst — ERP & Cloud Apps

ViewSonic; Chino (CA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

401k with company match

Paid Time Off

Company provided equipment

Job summary

ViewSonic in Chino, CA seeks an Application Systems Analyst to maintain and support business-critical applications including GSW, WMS, and ERP/CRM integrations. You will serve as a liaison between end users, developers, and IT operations.

The ideal candidate has a BS in CS/IT, 3–5 years' experience, Mandarin fluency, strong troubleshooting, SQL, APIs, SDLC, and hands-on experience with cloud platforms. Office-based role; on-site team environment; training and collaboration opportunities.

Qualifications

• BS in Computer Science, Information Technology, or related field, or equivalent hands-on experience.
• 3-5 years of application support, technical support, or related role.
• Fluency in Mandarin (spoken, written, and reading comprehension).
• Strong troubleshooting and problem-solving skills across applications, databases, and integrations.
• Experience with SQL and database concepts, APIs, integrations, and log analysis.
• Hands-on experience with ERP/CRM or other enterprise applications in production.

Responsibilities

• Provide day-to-day support for internal and/or customer-facing applications.
• Troubleshoot and resolve application issues, incidents, and service requests in a timely manner.
• Monitor application performance and system health; proactively identify and address potential issues.
• Investigate root causes of recurring issues and implement long-term solutions.
• Collaborate with development teams to elevate bugs, support releases, and validate fixes.
• Perform application configuration, updates, and deployments as needed.
• Maintain documentation for processes, known issues, and troubleshooting guides.
• Support end users with guidance, training, and clear communication.
• Participate in on-call rotation to support critical systems.
• Ensure compliance with company policies, security standards, and best practices.

Skills

SQL

APIs

SDLC

Troubleshooting

Education

Bachelor's degree in CS/IT

Tools

ServiceNow

Jira

ERP/CRM systems

Job description

ViewSonic in Chino, CA seeks an Application Systems Analyst to maintain and support business-critical applications including GSW, WMS, and ERP/CRM integrations. You will serve as a liaison between end users, developers, and IT operations.

The ideal candidate has a BS in CS/IT, 3–5 years' experience, Mandarin fluency, strong troubleshooting, SQL, APIs, SDLC, and hands-on experience with cloud platforms. Office-based role; on-site team environment; training and collaboration opportunities.