Mandarin Speaking Administrative Assistant - Boston, MA

IVI RMA GLOBAL; Boston (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off and 8+ Paid Holidays

Company-paid Life Insurance, Long-Term

AD&D and Disability insurance

Flexible Spending Accounts

Employee Assistance Program

401(k) Retirement Plan

Job summary

Boston IVF is seeking an Administrative Assistant to support physicians, advanced practitioners, and administrative operations of a fertility practice. The role involves managing diverse schedules, coordinating patient appointments across facilities, and guiding patients through insurance requirements and prior authorizations.

Strong organizational skills and Mandarin fluency are essential to succeed in this multitasking environment and collaborate with interdisciplinary teams.

Qualifications

• Requires strong organizational and multi-priority scheduling abilities.
• Must be fluent in Mandarin.
• Excellent communication with physicians, staff, and patients.

Responsibilities

• Manages clinical, research, education and non-clinical schedules for physicians and advanced practitioner team.
• Coordinates care for patients—schedules appointments within Boston IVF | IVI RMA North America and at outside facilities.
• Educates patients on insurance requirements and tracks referrals and prior authorizations.

Skills

Administrative support

Scheduling

Communication

Insurance preauthorization

Job description

The Administrative Assistant oversees and supports physicians, advanced practitioners, and administrative operations of a fertility practice.

The Administrative Assistant oversees and supports physicians, advanced practitioners, and administrative operations of a fertility practice.

With more than 150,000 babies born since 1986, Boston IVF is among the most experienced and respected fertility centers in the world. We are proud to offer innovative fertility treatments, leading-edge reproductive technologies, and compassionate care every step of the way. We take on the most complex cases, instill hope, and provide guidance and support when our patients need it most. Our mission is simple: to give individuals and couples the best possible chance for a successful pregnancy, while cherishing the meaningful relationships we build with our patients each day.

Essential Duties And Responsibilities

• Manages clinical, research, education and non-clinical schedules for physicians and advanced practitioner team.
• Coordinates care for patients- schedules appointments both within Boston IVF | IVI RMA North America and at outside facilities.
• Educates patients on requirements of their insurance plans and tracks receipts of referral and prior authorizations.
• Obtains prior authorization for procedures scheduled at outside facilities.
• Responsible for administrative preparation of patient charts prior to appointments with physicians.
• Communicates clearly and effectively with all departments.
• Able to adapt to meet the needs of the clinic.
• Proficient fluency in Mandarin required

Other Skills And Abilities

• Demonstrates ability to adapt, innovate, and communicate clear with interdisciplinary teams.
• Utilize problem-solving and decision-making skills.
• Highly organized- able to prioritize and execute.

Benefits

Boston IVF offers a comprehensive benefits package to employees working a minimum of 30 hours per week, including:

• Medical, Dental, and Vision Insurance
• Paid Time Off and 8+ Paid Holidays
• Company-paid Life Insurance, Long-Term Disability, and AD&D
• Flexible Spending Accounts
• Employee Assistance Program
• 401(k) Retirement Plan
• Optional benefits including Short-Term Disability, Life Insurance, and AD&D buy-up plans, and more

Schedule: Monday-Friday, 9:00 AM-5:00 PM (hours may vary)