Funeral Home Manager

NorthStar Memorial Group; San Diego (CA); Hybrid; USD 100,000 - 115,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Health Savings Account (HSA)

Life Insurance

401(k) with Employer Matching

Job summary

NorthStar Memorial Group's Greenwood Memorial Park, Mortuary & Crematory in San Diego seeks a Funeral Home Manager to lead operations from first call through final arrangements. You will mentor Funeral Directors, guide families with compassionate care, and partner with cemetery, crematory, administration, and sales teams to deliver an exceptional family experience.

This is a hands-on, growth-minded role offering the chance to shape the next chapter of a legacy dating to 1907.

Qualifications

• California Funeral Director license required or ability to obtain licensure in California.
• 5+ years of experience in funeral service or a related client-focused industry.
• 2+ years of leadership experience.
• Strong mentorship mindset with a track record of developing staff.

Responsibilities

• Lead the funeral home team with accountability, communication, collaboration, and exceptional service.
• Direct day-to-day operations while upholding high standards of service, compliance, and business performance.
• Guide families through the arrangement process with compassionate, professional care.
• Develop and mentor Funeral Directors, Arrangers, and support staff through coaching and feedback.
• Support case volume, revenue objectives, and operational efficiency with disciplined expenses.
• Build relationships with local organizations and community partners to strengthen service.
• Collaborate across funeral home, cemetery, crematory, administration, and sales teams to ensure a seamless experience.

Skills

Funeral Director License

Leadership

Mentorship

Communication

Problem-solving

Entrepreneurial Mindset

Job description

Current job opportunities are posted here as they become available.

At Greenwood Memorial Park, Mortuary & Crematory, we're building on more than a century of service to San Diego and seeking a Funeral Home Manager who is ready to lead from the front and help shape what comes next. Established in 1907, Greenwood is a respected name in the San Diego community with a long history of serving families during some of the most important moments of their lives. Today, we're investing in that legacy with a newly renovated funeral home and office space, a strong focus on our people, and a commitment to delivering an exceptional experience for every family we serve. This is more than managing daily funeral home operations. The Funeral Home Manager will have the opportunity to influence the family experience from the first call through final arrangements, develop the next generation of funeral professionals, and help lead an established organization into its next chapter. If you're an accessible, resourceful, hands-on leader who takes ownership, develops people, and understands that exceptional service begins with a strong team, we want to hear from you.

What You'll Do

• Lead the funeral home team by fostering a culture of accountability, communication, collaboration, and exceptional service.
• Direct day-to-day operations while maintaining high standards of service, compliance, and business performance.
• Guide families through the arrangement process, ensuring compassionate, professional, and consistent care.
• Develop and mentor Funeral Directors, Funeral Arrangers, support staff, and emerging leaders through coaching, training, feedback, and succession planning.
• Support case volume, revenue objectives, and operational efficiency while maintaining expense discipline.
• Build relationships with local organizations, churches, hospitals, hospices, care facilities, veterans’ organizations, and community partners.
• Partner across funeral home, cemetery, crematory, administration, and sales teams to create a seamless family experience.
• Identify opportunities to improve processes, strengthen performance, and drive long-term success.

What You Bring

• California Funeral Director license or the ability to obtain California licensure.
• 5+ years of experience in the funeral profession or a related service-oriented industry.
• 2+ years of leadership experience with demonstrated success leading and developing teams.
• A strong mentorship mindset with a track record of developing employees and future leaders.
• A hands-on, approachable leadership style with a willingness to support both families and team members.
• Strong communication, organizational, and problem-solving skills.
• An entrepreneurial mindset with the ability to identify opportunities, drive results, and lead through change.
• A commitment to accountability, professionalism, and exceptional family service.

Why Greenwood & NorthStar?

• Lead an established and respected San Diego funeral home serving the community since 1907.
• Work from a newly renovated funeral home and office environment.
• The opportunity to lead and develop an experienced team of funeral professionals.
• A culture where learning, coaching, and professional development are part of how we operate.
• The ability to build meaningful relationships throughout the San Diego community.
• Be part of a company recognized as a USA Today 2026 Top Workplace.

And then there's San Diego. With year-round outdoor activities, beautiful weather, stunning beaches, and easy access to everything the region has to offer, this is an opportunity to grow your career in one of the country's most desirable places to live and work. At NorthStar Memorial Group, we value dedication, recognize potential, invest in our people, and celebrate ethical leadership. At Greenwood, you won't simply manage a funeral home. You'll develop people, serve families, strengthen community relationships, and help shape the next chapter of a legacy that began in 1907.

Compensation

• $100,000 - $115,000 per year
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) with Employer Matching

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.