Managing Director, Revenue Cycle

Davita Inc.; Charlotte (NC); Remote; USD 195,000 - 361,000; Full time

Job summary

A leading consulting firm is seeking a Managing Director to oversee revenue cycle services and drive sales within healthcare consulting. The successful candidate will provide leadership across teams, manage client relationships and deliver performance improvements, while also mentoring staff and ensuring project profitability.

Benefits

Health insurance

401k retirement program

Paid time off

Tuition reimbursement

Professional development opportunities

Employee incentive plans

Qualifications

• 12+ years of applicable experience required.
• Experience in revenue cycle transformation initiatives for large healthcare systems.
• Ability to lead cross-functional teams.

Responsibilities

• Drive sales and business development activities.
• Manage all operational aspects of client engagement.
• Mentor and develop staff within the practice.

Skills

Sales

Client Relationship Management

Leadership

Project Management

Analytical Skills

Education

Bachelor's Degree

Master's Degree (preferred)

Tools

Sales Force

Job description

Managing Director, Revenue Cycle

What you will be doing:

The Managing Director, Clinical Integrity and Revenue Cycle will assist in building and overseeing the execution of strategies for the sales, relationship management, and delivery processes for Advisory Services. The Managing Director works collaboratively within the Advisory Services Leadership Team to deliver performance improvement to healthcare clients. This position will be primarily responsible for generating sales, managing the service-line, and overseeing teams performing billable work for clients. The role of Managing Director is to provide leadership by driving service-line results, managing client relationships, managing engagement resources, reviewing and approving client deliverables and solutions, overseeing implementation, managing risks and issues, managing project economics, and supporting and leading business development opportunities. This position has oversight for projects of all sizes and durations, which includes accountability for the quality of results, project profitability, and customer satisfaction.The Managing Director delivers consulting services while supervising, mentoring, and developing staff.The Managing Director serves as subject matter expert on projects as needed.This position is expected to lead sales and business development activities including sales calls, RFP responses, orals, statements of work preparation, etc. This position will collaborate with and develop strong client relationships across all levels of the client organization including clinical, physician, and administrative leadership. This position is expected to create and maintain relationships across business lines within Premier/PINC AI for the purposes of developing their service-line.

The Managing Director is required to participate and lead in Premier/PINC AI internal activities including service-line leadership, practice development, required and approved educational opportunities throughout the year and learning the various technologies Premier offers to its clients. Managing Directors are required to mentor and guide staff within their service-lines. Additionally, the Managing Director should:

• • Maintain Utilization targets for client billable projectsDesign and execute client delivery strategies that capitalize on Premier's data and knowledge assets in providing comprehensive healthcare consulting solutions

  • Drive sales, marketing and relationship management strategies to meet aggressive growth targets

  • Maintain or exceed managed revenue targets

  • Create a team environment by enriching staff skills and knowledge, and create a productive and collaborative environment

  • Create value for the Advisory practice through meaningful participation in practice related activities aimed at growing and enriching the Practice as a whole and their individual Service Lines within the Practice

Key Responsibilities

Responsibility #1 - 40%

Sales

• Partner with clients to develop their strategic vision and adapt to industry changes-actively teams with Advisory Services, PINC AI, and other Premier business partners to coordinate and propose solutions for the client.

• Manage all administrative sales activities in Premier tools, such as Sales Force, and work with Finance in the accurate prediction of sales activities.

• Drive business development process, including proposal strategy, pricing, presentation, scoping, billing, and contract management; pull together the appropriate resources to support collaborative sales strategies.

• Work with existing clients to identify and pursue add-on sales across all Premier business solutions.

• Collaborates with practice leadership in developing client marketing for service lines.

• Participates in all required reporting for sales and marketing

• Actively listen for market opportunities on current engagements and collaborative networks and communicates potential leads to managers.

• Work with Sales Team to develop sales collateral (e.g., SOWs, orals decks, sales presentation decks).

• Identifies opportunities to improve profitability.

Responsibility #2 - 35%

Client Delivery

• Has responsibility for all operational aspects of the client engagement, including executive relationship management, deliverable development against the SOW, quality assurance, and client business reviews.

• Overall responsibility for budget and expenses for their assigned projects and manage profitability.

• Manage staff assigned to their projects including providing mentoring, education for staff, and project evaluations.

• Responsible for the client readiness of all documents presented to the client.

• Effectively execute on project plans in accordance with engagement statements of work and to client satisfaction.

• Participate in risk and issue identification and mitigation along with the project leadership team.

• Responsible for coordinating all workstream activities with other Premier workstreams and business leads

Responsibility #3 - 20%

People Practice and Development

• Participate and lead practice development activities within hired Service Line and Practice.

• Mentor and counsel staff within the Practice.

• Seeks and proactively develops innovative solutions to renew and refresh Practice offerings.

Responsibility #4 - 5%

Training

• Complete all required training requirements on an annual basis.

• Will aid in developing training materials for the practice in areas of their expertise.

Required Qualifications

Work Experience:

Years of Applicable Experience - 12 or more years

Education:

Bachelors (Required)

Preferred Qualifications

Skills:

• Proven ability to sell or to close professional services work

• Coordinate and deliver effective presentations (verbal and written) to client audiences to communicate project outcomes, recommendations, and strategy

• Ability to oversee, quality assure analytics and oversee and mentor others in the delivery and production of client deliverables

• Ability to relate to clients and team members in an effective and collaborative manner

• Ability to mentor and grow team members within the Practice

• Ability to lead teams to successful outcomes

Experience:

• Led end-to-end revenue cycle transformation initiatives for large healthcare systems, delivering measurable improvements in cash collections, days in A/R, and denial reduction through operational redesign, technology optimization, and performance analytics.

• Experience leading cross-functional teams

• Ability to achieve demonstratable outcomes against established goals and/or statement of work

• Experience in thought leadership and publishing

Education:

Master's Degree preferred

Additional Job Requirements:

• Remain in a stationary position for prolonged periods of time

• Be adaptive and change priorities quickly; meet deadlines

• Attention to detail

• Operate computer programs and software

• Ability to communicate effectively with audiences in person and in electronic formats.

• Day-to-day contact with others (co-workers and/or the public)

• Making independent decisions

• Ability to work in a collaborative business environment in close quarters with peers and varying interruptions

Working Conditions: RemoteTravel Requirements: Travel 81-100% within the USPhysical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.Premier's compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier's internal salary range for this role is $195,000 - $361,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.

Employees also receive access to the following benefits:

*Health, dental, vision, life and disability insurance

*401k retirement program

*Paid time off

*Participation in Premier's employee incentive plans

*Tuition reimbursement and professional development opportunities

Premier at a glance:

• Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)

• Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row

• Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)

• The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting

For a listing of all of our awards, please visit the Awards and Recognition section on our company website.

Employees receive:

• Perks and discounts

• Access to on-site and online exercise classes

Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.

Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.

Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply [e-mail] contact Premier Recruiting at 704.816.5200.

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