Managing Director of Operations - Construction

Wejungo; Washington (District of Columbia); On-site; USD 210,000 - 225,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Paid holidays

Employee Assistance Program

Job summary

Trusted Advisory Group in Washington DC seeks a Managing Director of Operations to shape the firm's growth. You will lead a small, high-impact team, build scalable processes, and ensure exceptional client experiences while preserving the firm's reputation.

You will develop a roadmap in the first year, coach Directors and Project Managers, strengthen project delivery, and partner with the Founder to drive strategic growth across professional services in the construction and owner’s representation

Qualifications

• Leading, coaching, mentoring, and developing high-performing teams of 10+ including Directors and PMs.
• Executive leadership experience in operations, project delivery, or a comparable function responsible for people and results.
• Ability to assess an existing organization, identify opportunities for improvement, and implement changes without disrupting day-to-day operations.
• Strong client relationships as a trusted executive representative of the organization.
• Business acumen with experience overseeing operational performance, budgets, staffing utilization, or P&L responsibility.
• Experience building scalable operational systems that support growth.
• Establishing accountability, KPIs, performance expectations, and reporting across multiple leaders.
• Balancing operational execution with strategic leadership to support long-term growth.
• Supporting business development by evaluating pursuits and capacity with growth objectives.
• Leading operations within growing professional services or construction management contexts.

Responsibilities

• Strengthen project delivery, operational performance and metrics across the organization.
• Coach Directors and Project Managers through performance discussions and mentoring to improve leadership effectiveness.
• Strengthen client relationships and drive strategic growth by evaluating business development initiatives with the Founder & Managing Principal.

Skills

Leadership coaching

Executive leadership

Client relationship

Operational strategy

KPIs & metrics

P&L responsibility

Go/no-go decisions

Business development

Construction management

Owner's representation

Job description

Imagine joining a company where your operational leadership becomes the catalyst for its next chapter:

• You take the time to understand what’s working, build trust across the team, strengthen accountability, and bring the level of operational clarity the organization has been ready for.
• You steady project delivery when needed, elevate performance, and model the leadership standards you expect.
• You also spot new opportunities, deepen client relationships, and help the firm grow through the reputation it’s already earned.

That’s the leadership you step into on day one with our client: inheriting a respected, relationshipdriven owner’s rep and construction management consulting firm with longstanding clients, repeat business, and a team eager for a strong operational partner to help them continue to grow.

The Managing Director is a pivotal operations role that shapes our client, Trusted Advisory Group’s, next stage of growth. You’ll join a small, lowego leadership team and shape how the company scales; building the structure, discipline, and leadership capacity that support growth without compromising the client experience Trusted Advisory Group is known for.

If you want meaningful influence, real authority, and the chance to design the operational future of a company already winning marquee projects through reputation alone, keep reading.

Do you consider yourself to be:

AN EXCEPTIONAL LEADER & COACH:

You naturally develop people, build trust, and hold others accountable while mentoring leaders and fostering a high-performing culture.

OPERATIONALLY DRIVEN:

You enjoy creating structure, improving operations, and building scalable processes that drive organizational performance and continuous improvement.

A RELATIONSHIP BUILDER:

You build trusted relationships with employees, clients, and industry partners that strengthen collaboration, drive business growth, and deliver exceptional client experiences.

HERE IS A ROADMAP OF YOUR FIRST YEAR – WHICH MAY INCLUDE:

Your first 30 days:

• Develop a strong understanding of Trusted Advisory Group's business, operations, leadership team, & project portfolio while assessing organizational effectiveness & opportunities for improvement.
• Build trusted relationships with the Managing Principal, operations team, clients, & key stakeholders while gaining a strong understanding of Trusted Advisory Group's business & growth strategy.
• Identify operational improvements and deliver a prioritized roadmap to strengthen performance, accountability, and future growth.
• By 30 days, deliver an initial operational assessment with strategic recommendations and a roadmap to strengthen performance, accountability, and scalability.

3 months and ongoing:

• Serve as Trusted Advisory Group's operational leader by strengthening project delivery, operational performance and metrics, and organizational scalability.
• Coach Directors and Project Managers through performance discussions and mentoring to strengthen decision-making, communication, and leadership effectiveness.
• Strengthen client relationships and drive strategic growth by evaluating business development and market expansion initiatives, partnering closely with the Founder & Managing Principal.

6-12 months and ongoing:

• Strengthen leadership capability by coaching Directors and developing future leaders while shaping a clear talent and culture vision that attracts, grows, and retains highperforming operations teams prepared to support sustained business growth.
• Is a strategic thought partner to the Founder & Managing Principal, providing operational insights, evaluating business opportunities, identifying organizational risks, and recommending initiatives that support Trusted Advisory Group's long-term vision and growth strategy.
• By 12 months, has established a scalable, high-performing organization with stronger operational systems, leadership accountability, and consistent project execution.

EDUCATION, SKILLS & EXPERIENCE:

Required Experience:

• Demonstrated experience leading, coaching, mentoring, and developing high-performing teams of 10+, including Directors, Project Managers, or other operational leaders.
• Proven executive leadership experience leading operations, project delivery, or a comparable business function with responsibility for people, performance, & organizational results.
• Demonstrated ability to assess an existing organization, determine what is working, identify opportunities for improvement, and implement operational changes without disrupting day-to-day business operations.
• Demonstrated ability to build strong client relationships while serving as a trusted executive representative of the organization.
• Strong business and financial acumen with experience overseeing operational performance, project profitability, staffing utilization, budgets, or P&L responsibility.
• Experience improving operational processes, implementing organizational improvements, and creating scalable operational systems that support business growth.
• Experience establishing accountability, KPIs, performance expectations, and operational reporting across multiple leaders and teams.
• Demonstrated ability to balance operational execution with strategic leadership by making executive-level decisions that support long-term company growth while maintaining operational excellence.
• Experience supporting business development by evaluating project pursuits, participating in go/no-go decisions, and aligning operational capacity with company growth objectives.
• Experience leading operations within a growing professional services, construction management, owner’s representation, engineering, architecture, or other project-based organization.
• Experience leading organizational growth while maintaining operational excellence, leadership effectiveness, and exceptional client service.

Preferred Experience:

• Existing relationships within the construction, owner’s representation, architecture, engineering, commercial real estate, or related industries that can generate new business opportunities.
• Experience developing future operational leaders through coaching, mentoring, succession planning, and leadership development.
• Experience creating scalable organizational structures, staffing strategies, and operational processes that support long-term business growth.

A Plus:

• Previous experience helping a founder-led organization transition day-to-day operational leadership from the founder to an executive leadership team.
• Experience evaluating organizational capacity, resource planning, and operational readiness before pursuing new business opportunities or entering new markets.
• Experience representing an organization in executive-level client, partner, or industry meetings while building long-term strategic relationships.

COMPENSATION & COMPANY BENEFITS INCLUDE:

Compensation range: $210,000 - $225,000 annually, commensurate with experience level and skillset. This role is also eligible to participate in the company's incentive compensation program, which may include performance-based and project-based awards. Total compensation will vary based on individual and business performance.

Health Benefits: Medical | Dental | Vision | Flexible Spending Accounts

Well-Being: Paid time off | Paid holidays | Paid Sick Leave | Employee Assistance Program

ABOUT TRUSTED ADVISORY GROUP:

Founded in 2020, Trusted Advisory Group is a Management Consulting Firm based in Washington DC, focused on the commercial real estate industry.

We are a team of local public and private sector experts who are passionate about improving the community by assisting clients with best-in-class commercial real estate strategy and execution. We support owners and tenants to deliver multifamily, higher education, public safety, healthcare, and sustainability improvement projects.

Our team operates as one cohesive unit, offering intentional support for each member—both as professionals and individuals. As a leadership organization, we take pride in fostering a supportive environment, forming a tight-knit group.

Rooted in an entrepreneurial, missiondriven mindset, we create value that starts within our teams, extends to our clients, and ultimately enriches the communities we call home.