Managing Director - Internal Medicine Clinic

Texas Tech University - Health Sciences Center; Lubbock (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health plans

Paid time off

Retirement plans

Wellness programs

Mother-Friendly workplace

Job summary

Texas Tech University Health Sciences Center in Lubbock, TX is seeking a Managing Director for the Internal Medicine Clinic to plan and direct overall operations and provide leadership for staff. Reporting to executive direction, you will oversee personnel, budget, and strategic initiatives while collaborating with TTUHSC leadership and external partners.

The role emphasizes day-to-day clinical operations, staff development, and performance improvement across the IM clinic, with a focus on

Qualifications

• Bachelor's degree required. Seven years of progressively responsible management experience is required.
• Education beyond the bachelor’s level may substitute for required experience on a year-for-year basis.

Responsibilities

• Oversee daily administrative operations of the clinical practice and set work priorities.
• Lead the IM leadership team and coordinate with TTUHSC School of Medicine, UMC and clinic stakeholders.
• Hire, coach, evaluate, and discipline staff as needed to maintain performance.
• Develop and manage operating budgets, oversee revenue cycle activities, and ensure cost-efficiency.

Skills

Staff management

Budgeting

Operations management

Hiring & coaching

Cross-functional leadership

Communication

Education

Bachelor's degree

Job description

Extended Job Title

Managing Director - Internal Medicine Clinic

Position Description

Plans and directs the overall operation of a complexarea/department and provides leadership for staff members. Underexecutive direction, performs highly varied administrative dutiesinvolving the use of independent judgment and professional skills.Responsible for all employees assigned to area.

Requisition ID

45889BR

Travel Required

Up to 25%

Pay Grade Maximum

17473.5

Major/Essential Functions

Manages daily administrative operations of clinical practice,including establishing work priorities; resolves problems relatedto the day-to-day operations of the unit. Participates as a teammember with the IM leadership team and works effectively with theleadership of the School of Medicine, UMC and other clinicstakeholders.

• Effectively performs department administrative tasks including,but not limited to hiring, coaching, evaluating, and discipliningstaff as appropriate.
• Clinical Operations: Manages and evaluates operation ofassigned clinics, including but not limited to: workingcollaboratively with our central access team to navigate patientaccess, patient satisfaction(including efficient operation of thetelephone system, patient registration, patient accounting,providing feedback to providers), and appropriate staffing.
• Marketing/Outreach/Business Development: Continually evaluatesexisting services and identifies new program opportunities orenhancements. Conducts outreach/business development on behalf ofthe IM and CCVH and as available for targeted divisions within theIM Department.
• Quality/Patient Safety: Quantifies clinic efficiency andeffectiveness through benchmarking and continuous qualityimprovement. Works and communicates to ensure the dissemination ofnecessary and useful information.
• Financial: Ensures cost-effective, efficient operations;
• Assists in developing and managing annual operating budget;works collaboratively with our central access team to provideoversight and direction of clinic registration, managed care andpoint of service collections and communicates regularly withdepartmental billing and coding to ensure optimal revenue cyclemanagement; Assures proper vendor selection and acquisition andpayment of supplies and services. Assist with the annual operatingbudget and work to reduce expenses and/or waste.
• Communicates professionally and effectively with team, facultymembers, Division Chief, and/or Administrator regarding patient,staff, and physician issues, and clinic needs. Communicatespertinent information to staff during regularly scheduled meetings;leads and participates in required meetings. Support activities toincrease employee satisfaction/engagement.
• Assists in developing effective strategic, business andmarketing plans, along with action steps and implementationdates.
• Develops and manages any pertinent and necessary operatingpolicies and procedures for the assigned clinical area, withapproval from the Division Chief.
• Prepares monthly clinic operation metric reports as directed byleadership. Provides report analysis for referral patterns,physician availability/capacity, appointment waiting periods,patient satisfaction, call center performance, quality metrics andappointment statistical data. - Provides leadership and directionfor strategic initiatives and KPIs.

Grant Funded?

No

Pay Grade Minimum

6354

Pay Basis

Monthly

Schedule Details

M-F 8-5

Work Location

Lubbock

Department

Internal Med Dept Lbk Genl

Job Type

Full Time

Pay Statement

Compensation is commensurate upon the qualifications of theindividual selected and budgetary guidelines of the hiringdepartment, as well as the institutional pay plan. For additionalinformation, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan .

Shift

Day

EEO Statement

All qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sex, national origin, age,disability, genetic information or status as a protectedveteran.

Required Qualifications

Bachelor's degree required. Seven years of progressivelyresponsible management experience is required. Education beyond thebachelor's level may substitute for required experience on ayear-for-year basis.

Does this position work in a research laboratory?

No

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and CampusCrime Statistics Act is a federal statute requiring colleges anduniversities participating in federal financial aid programs tomaintain and disclose campus crime statistics and securityinformation. By October 1 of each year, institutions must publishand distribute their Annual Campus Security Policy & CrimeStatistics Report (ASR) to current and prospective students andemployees. To view this report, visit the TTUHSC Clery Act websiteat https://www.ttuhsc.edu/compliance/clery-report.aspx .

Introduction

Nationally recognized as a Great College to Work For ,TTUHSC provides much more than just a job! Enjoy excellent benefits , including paid leave,retirement plans, wellness programs, health insurance and so muchmore. Ready to start building a rewarding career in a positiveenvironment where you can develop and thrive? Join us as wechange the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the livesof others by educating students, providing excellent patient care,and advancing knowledge through innovative research. TTUHSCgraduates more health care professionals than any other health careinstitution in the state, conferring 24.2% of all degrees andcertificates awarded from health-related institutions in Texas. Byproviding comprehensive clinical services to more than 10 millionindividuals across 121 counties, TTUHSC is dedicated to advancingthe health of people throughout Texas and beyond. This is whereworld-class education meets compassionate patient care - and webelieve that our people are the reason for our institution'slasting success and bright future.

Being part of the TTUHSC team means being part of an innovative andsupportive community that empowers each individual to do their bestwork. Through our values-based culture , TTUHSC iscommitted to cultivating an exceptional workplace community with apositive culture that puts people first.

Benefits

• Health Plans + Supplemental Coverage Options - Individual health insurance provided at no cost for full-time teammembers
• Paid Time Off - Including holidays, vacation, sick leaveand more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members byproviding opportunities for personal and professional growth,including lifelong learning programs, recognition programs, andhealth and wellness initiatives. Team members also enjoy a varietyof other perks, such as special membership rates at local gyms andgolf courses, access to state-of-the-art software and facilities,and discounts on travel, technology, entertainment and more.

Visa Information

TTUHSC, at its sole discretion, may initiate new H-1B I-129 visapetitions in accordance with the directive issued by GovernorAbbott. Approval from the Texas Workforce Commission is required.On a limited, case-by-case basis, the institution may also sponsoreligible individuals for change-of-status or change-of-employerpetitions for qualifying positions. TTUHSC will not pay the$100,000 fee, if applicable.